Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Best phone ever
on December 22, 2023
Posted by: DMeyers
[This review was collected as part of a promotion.] It's obvious why Apple thinks they need to copy Samsung the flip generation will put the iPhone down. I used am iPhone for years and would never go back the flip 5 rules.
Thanks
D Meyers
Thanks
D Meyers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a great phone. My husband loves it.
on December 22, 2023
Posted by: Babygirl23
[This review was collected as part of a promotion.] My husband uses his phone for just a phone and email and texts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mostly great
on December 22, 2023
Posted by: DSCH415
[This review was collected as part of a promotion.] Great camera and mostly great features.
My one complaint is the battery life. A full battery doesn't last as long as it did on my last Samsung, even when I'm not playing games or scrolling through social media. It could be closed on my desk and it would still drain the battery.
The keyboard is also smaller than my last Samsung. I find myself making more mistakes on the Z flip than on my last Samsung.
I'd give this phone a higher rating if the battery lasted longer.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hey DSCH415, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are happy to hear you are enjoying capturing all of your life moments with this device. The battery of your device is adaptive and should increase over time with extended usage. The more you use your device and allow the battery to drain the faster it can learn your habits and make adjustments. If this isn't the case for you, we have provided a link to the Samsung Support Team to work with you directly on troubleshooting and options for resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever. Compact without sacrifice.
on December 22, 2023
Posted by: OlderSamsungFan
[This review was collected as part of a promotion.] This is my daily driver. I use it for everything from watching movies to drafting documents. I love that it packs so much power yet still fits comfortably in my shirt pocket. Not to mention it's a beautiful design and always turns heads. Like I said, best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge Upgrade
on December 22, 2023
Posted by: DanielM
[This review was collected as part of a promotion.] I was a fan of my Flip 3. Let's get the bad out of the way because it is putely personal preference. I loved the color of my original phone, and though I love this one too, the bright metal work compared to the dark of the last one is greatly missed.
Now for the reasons I have given friends to switch to this phone. The larger front screen is actually usable. I would love more apps available on there, but it has been very useful and allows me to have less open phone screen time, which is great! The battery life is a huge step up from my previous model, and in general, the form factor is more user friendly, easier to carry, and just hits the nostalgia soul.
Go to a store or find a friend that has one and just play with it for a few minutes and you will be sold!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable and compact!
on December 22, 2023
Posted by: AeroFast
[This review was collected as part of a promotion.] I had a Fold4 that my wife wanted so upgrading to this felt like cutting the fold in half and being able to fold that! The front screen let's you look at notifications without opening the phone itself and it brings me back to the days of the RAZR. I have dropped this thing more times than I can count and I have slammed it shut to end a phone call in an extremely satisfying way without concern. The innovation is a good reason why I keep finding myself impressed by a feature I hadn't yet realized. Split screen is neat, the picture preview on the back is used often and taken for granted very quickly! The size of it folded makes me feel around sometimes as I'm used to having a brick in my pocket with my old phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on December 22, 2023
Posted by: Creativeone
[This review was collected as part of a promotion.] I was hesitant about the durability of the folding screen but I have zero complaints as of six months in. This is hands down one of the best phones I've ever used. It's extremely durable and the OS works very fluently. The only thing I'd like to see in a future model is a better camera as this is an expensive piece of equipment.. Samsung take note! 😉. Overall 5 out of 5 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has great features
on December 22, 2023
Posted by: Nickname
[This review was collected as part of a promotion.] I like that I can answer the phone and read a text without having to open the phone. It's an awesome product
Value
5
Written by a customer while visiting Samsung US