Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Perfect phone
on December 22, 2023
Posted by: JBRAD3RD
[This review was collected as part of a promotion.] I previously had the z fold 3 and upgraded to the flip 5.This phone is better on every level. It is small when closed but opens to a perfect size for everything. I love this model and would recommend it to anyone who doesn't like carrying a huge phone in your pocket. I purchased a belt clip holder and forget it's there until I need it. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone but screen problems, twice already
on December 22, 2023
Posted by: Eric2000gt
[This review was collected as part of a promotion.] Phone has a lot of cool features and we use plenty of them. The problem is that the screen has messed up twice already since we got it in August. First time, the whole bottom screen went black with some green streaks. Just last week, the top screen got a green line going vertically. I do not know why this keeps happening, we take great care of our phones. We didn't have a problem with our Flip 3.
Value
2
Response from Samsung USBy Social Commerce, January 3, 2024
Hi there Eric2000gt, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be to have a device that does not operate and have the durability expected. It seems as though you've had success with warranty claim and repair processes. We have provided a link to an article to help with care instructions for this unique device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on December 22, 2023
Posted by: lowrider56
[This review was collected as part of a promotion.] This is my third Z Flip and they get better every year. The larger front screen is very functional and I can do almost everything I need without fully opening up the phone. Compact and easy to carry. I'll never go back to a conventional phone again. Thanks, Samsung. You have a customer for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from the z flip 3
on December 22, 2023
Posted by: Tjmayne
[This review was collected as part of a promotion.] As a previous owner of the z flip 3 5g, I was stoked to get my hands on the new flip 5. The crease in the middle screen seems slightly less noticeable than the flip 3's - hoping this means the longevity is there for the screen! I wasn't sure how the larger front screen would benefit me, but I do like it (even just to display photos). I made sure to get a good screen protector for it right away. The camera is amazing quality, and the phone is easy to use. I'm a huge fan of a foldable phone and recommend this model over some of the other market options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on December 22, 2023
Posted by: Fairydust59
[This review was collected as part of a promotion.] I love the ease of this phone I like the fact that it fits in my pocket without sticking out and in danger of it falling out picture quality is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Portability
on December 22, 2023
Posted by: DCryptoInk
[This review was collected as part of a promotion.] My Galaxy Z Flip 5 is a great tool for my day to day tasks. The portability allows me to take it anywhere.
I love the display and cameras. I can take a lot of quality photos and videos at any point and time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Conpact design
on December 22, 2023
Posted by: Mickey
[This review was collected as part of a promotion.] This Galaxy Z Flip 5 is great because of its compact design and ability to be used while closed. It fits in the pocket and can be worn in a case around your neck. I love it, but the price is ridiculous and needs to come down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, nice and compact to keep in pocket
on December 22, 2023
Posted by: Luckyone
[This review was collected as part of a promotion.] Great for movies streaming and gaming. Phone has great features. Battery has a long lasting, and very fast phone.
Value
5
Written by a customer while visiting Samsung US