Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
4
Great phone all and more of what had expected.
on December 21, 2023
Posted by: Prangano
[This review was collected as part of a promotion.] I do gaming and the response is fast and very accurate also great cameras for picks and videos..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great hinges and improvements on screen folditech
on December 22, 2023
Posted by: Gypsy1213
[This review was collected as part of a promotion.] Amazing! Super bright next generation screen tech. Streaming and mhl compatability with a amazing cpu. This phone has clearly come out on top of the market with cutting edge everything. I just got a galaxy watch to pair with it and I've never had more fun with tech in my life. This phone truly shows the future is here
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Retro Cell has made a comeback!
on December 22, 2023
Posted by: Samsung4life75
[This review was collected as part of a promotion.] Bringing back a flip phone was a phenomenal idea. I love how unique it is of a product and brings a classy touch when I'm in a meeting with many iPhone users. I've had every flip model at this point. The one complaint is have is that it's taken until the Flip5 to get it right. I've found it necessary to upgrade each time because the screen would lift itself causing bubbles to form. Overall it's an amazing tribute to the retro side and I love the versatility of my Flip5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is an awesome phone!
on December 22, 2023
Posted by: Lovethisphone
[This review was collected as part of a promotion.] It's small enough when you flip it closed to pit it anywhere almost making it very convenient to carry with you everywhere! I want one so bad but can't afford it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Really... just OK
on December 22, 2023
Posted by: Ozmt56
[This review was collected as part of a promotion.] Rarely used for streaming and rarely get 24 hours from the battery. In very cold weather, the screen doesn't unfold very well. Still a good phone but I'll go back to the s, s24 when it arrives.
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Hi there Ozmt56, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand our customers have a range of wants and needs from their chosen device. Without knowing how long you've owned this device, we will say it has an adaptive battery that will learn your usage habits and adjust the consumption to maximize the battery life. This is helped along by allowing the battery to drain rather than having your phone plugged in to prevent the device from discharging. With regards to the cold weather, we have provided a link to the Samsung Support Team to see what options are available to ensure you can use your device with ease regardless of weather and other external factors. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Compact, cute, durable so far
on December 22, 2023
Posted by: Nickilee
[This review was collected as part of a promotion.] I love the fact that it's so compact. I've had it for 3 months and it already is getting a line through the fold, so that scares me a little. But otherwise it's doing its job as a phone/ tiny computer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Shipping experience was great
on December 22, 2023
Posted by: Lovelydoll
[This review was collected as part of a promotion.] I use my phone daily use and it works great. I love it very much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with versatile uses
on December 22, 2023
Posted by: Snatcher
[This review was collected as part of a promotion.] This is an amazing gadget and the uses are limited only by the users imagination. The camera quality could be better though
Value
5
Written by a customer while visiting Samsung US