Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
This is my second Z flip phone! I love it!!
on December 13, 2023
Posted by: DAIZEEKEL
[This review was collected as part of a promotion.] I love me Samsung device!! I own ear buds, tablet, phone and watch. They all connect to each other and is a perfect fit for me. I am a photographer and love how my photos stay connected to all my devices ..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but huge software potential but flaws
on December 13, 2023
Posted by: TesterDFW
[This review was collected as part of a promotion.] The phone is great. Pretty good dinner display decent outlet display and a lots and lots of support for the apps outside using GoodLock app. I was able to add almost most of the apps that I regularly use on the cover screen and they were working pretty fine although if you hiccups on each of those apps something on the resolution something on the way the app is showing up the content or something else but again this is a forced view for all the apps so that is expected. A couple of major floss that I saw as bigger issues are one obviously the hinge and the screen not folding 100% straight and a little wobble and I don't know how big of a or a wide spread issue this is the battery The battery is bad I probably get around 4 to 4 and 1/2 hours of screen on time at max. but then I feel that I can watch content on the YouTube on the cover screen and save more battery.
Pros.
1. Color screen is huge when compared to the previous questions and that seems to reduce the number of times I try to open the phone
2. The applications are much more supported on the cover screen and they seem to be consistently getting updated
3. This might not be a novelty anymore seen a lot of people using use the flip 5
1. Color screen is huge when compared to the previous questions and that seems to reduce the number of times I try to open the phone
2. The applications are much more supported on the cover screen and they seem to be consistently getting updated
3. This might not be a novelty anymore seen a lot of people using use the flip 5
Cons
1. The apps open on the car screen are very inconsistent anytime I'm on the cover screen and I lock the cover screen and then try to play any YouTube or the WhatsApp calls or anything on the backend they just it doesn't work so I consistently have to make sure that the apps are open
1. The apps open on the car screen are very inconsistent anytime I'm on the cover screen and I lock the cover screen and then try to play any YouTube or the WhatsApp calls or anything on the backend they just it doesn't work so I consistently have to make sure that the apps are open
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love the customization features
on December 13, 2023
Posted by: Kandie92
[This review was collected as part of a promotion.] The phone is awsome! I never get tired of opening my phone. I love all the features to customize my phone and make it unique. I always get compliments on my phone how cute it is. The front cover screen is awsome. I wish we can customize the messages on the front screen to match the theme of my phone. The only thing about this phone is its very fragile. You really need to be careful not to drop it. It will cause some screen damage. But over all I love the zflip 5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great style as well as user frien
on December 13, 2023
Posted by: Annielovessamsung
[This review was collected as part of a promotion.] I use my device for calling , texting , streaming, and for several other online app services.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I wish this phone didn't have so many updates.
on December 13, 2023
Posted by: Melindian
[This review was collected as part of a promotion.] I use my phone to play games, check social medeas,take business transactions through bank devices, I listen to music through YouTube, I take videos and pictures. I call my family on this device I use the GPS system to get around, I use it to remember stuff I wouldn't be able to remember without it.
Value
2
Response from Samsung USBy Social Commerce, December 28, 2023
Hi Melindian, thank you for your feedback on your Samsung Galaxy Z Flip5. We couldn't be happier to hear you are finding so many uses for your device and having a great experience with the features. The software updates you mention are intended to help ensure the security of your device as well as enhance the functionality and features of your device. If you wish to choose when you would like to update your device, you can turn off the setting for automatic updates. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on December 13, 2023
Posted by: Satansally
[This review was collected as part of a promotion.] I use my samsung flip 5 for everything from making a call through Bixby to listening to music while I do school work or while I surf the web...the best thing about it is not only can my flip do this and more, but it can wirelessly charge my samsung watch when I'm not at home near my charger...and when I'm on the go it just flips shut and goes in my pocket....
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phome
on December 13, 2023
Posted by: BoostedB1
[This review was collected as part of a promotion.] I wad worried about getting this phone at first but I have had it for 2 weeks now and I absolutely love it I love the opening and closing feature it makes it so much easier to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Z FLIP Yet
on December 13, 2023
Posted by: OldTechGuy
[This review was collected as part of a promotion.] I only carry my S33 Ultra when I need the better camera. I use my Flip as my main phone because I love the form factor- both open and closed. It's so much easier to carry in a pants or shirt pocket. Open, it's slimmer than other phones so it's easier to operate with one hand.
Performance is good and, once you get used to the crease, the screen is great.
The new, larger external screen is much more useful than the previous versions. That said, it could be even more.
The only real downside to the Flip is battery life. I have the ability to charge multiple times per day, so it's ok for me.
Value
5
Written by a customer while visiting Samsung US