Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Love the small phone
on December 12, 2023
Posted by: LuuvkyChan
[This review was collected as part of a promotion.] I really love the small size when it's folded. It fits in my pockets perfectly if any (for women's clothing pockets are either nonexistent or just very small). I love the camera how it keeps focus on an object and while the camera moves it still focuses on it just how our eyes work when moving around looking at things. I really like how i can fold the phone and set it on my car and I can see the GPS wothout having to get any extra items to hold the phone when I can just sit it down and works perfectly fine. Love the customization you get to have to make the phone feel more personal. Overall it's super cute and very nice to have. I'm sure there are some things here and there I don't know about it yet but so far based on what I know I really love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from the ZFlip 4!
on December 12, 2023
Posted by: ChrissyZ
[This review was collected as part of a promotion.] I love this phone! It runs very smoothly and it has a sharp and sophisticated feel to it! It's as easy as flip or no flip. Someone's calling? No need to open the phone with the new 3.4 inch cover screen! Got a text message? Reply back with the help of the handy cover screen. This phone is really a must have for anyone who's looking for a sleek and convenient phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!
on December 12, 2023
Posted by: LizEv84
[This review was collected as part of a promotion.] I would def recommend a z flip 5 to anyone. It's compact and fits perfectly in a pocket or purse. I use mine for just about everything. From music, an alarm clock, work, keeping in touch with family, etc. It's definitely one of my favorite phones I've had from Samsung.
With the z flip 5 you can basically do EVERYTHING on the front screen too. Especially once you download the goodlock widget from Samsung.
So if you're looking for a great phone. The Z flip 5 is it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Broke at 1 ft above carpet
on December 12, 2023
Posted by: Flash72
[This review was collected as part of a promotion.] Only had it a couple days when it broke 1 ft above carpet floor. It wasn't even a hard drop. It landed on the corner of the phone and it quit working. Very weak phone but picture was beautiful and it was fast streaming and gaming.
Value
2
Response from Samsung USBy Social Commerce, December 26, 2023
Hi there Flash72, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be to have a device that you can't use fully. We would be more than happy to help you with a repair for your device if you would like. We have provided a link to the Samsung Support Team for your convenience in finding the best repair option for your device. We also always recommend a protective case for all devices that cover the hinge if you have a foldable device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Fair enough
on December 12, 2023
Posted by: MoeSami
[This review was collected as part of a promotion.] It's a good device... only one thing about YouTube when my phone is in my pocket, the app still stops working.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love the speed of the phone
on December 12, 2023
Posted by: scott2shop
[This review was collected as part of a promotion.] Surfing internet. Some games. Basically it is my computer. Also banking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is AWESOME!!!
on December 12, 2023
Posted by: HucksMom
[This review was collected as part of a promotion.] I am in love with my Samsung Galaxy Z Flip5! I have not discovered a single thing that I would change about this phone. Perfect!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Delightful with minor irritations
on December 12, 2023
Posted by: Contridiction
[This review was collected as part of a promotion.] I'm not what you would call a power user but I make calls I watch YouTube I watch movies I do online shopping you know just all sorts of stuff but for the most part it works great my only issues I've had with it is sometimes when you open it, it opens up that should have been powered off a long time ago for instance I used a car shopping app, and I just never took it off I got the notification that it had been put into deep sleep 3 weeks later I opened my phone to make a call and there it is open to the car shopping app you know it does that with just about anything though, the camera the phone just any app that you put on it.
I have a Security pattern on it I just have a need to make sure the screen is locked when I put it in my pocket too many butt-dials I don't think I need that.
My biggest complaint though is the same as any other phone, all the brand specific stuff that is bloatware. For instance all 18 apps of the are emoji family, I don't do those kind of artistic endeavors, there they are all 500 gig wasting room I paid for. Then there's Bixby, it has a few features that are nice when they work, that none of the others have. That's probably because Samsung won't allow them to get permission. On that I don't care which one I use as long as it works. Which right now Google is right twice as much as Bixby.
All of that I can live with, the fact is Samsung is the best phone on the market period. I don't expect any less out of my retro/modern flip phone.
Value
4
Written by a customer while visiting Samsung US