Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
4
Great flip phone but not quite elite
on December 12, 2023
Posted by: Infinit9
[This review was collected as part of a promotion.] I really love the form factor and the solid build quality of the Flip 5. I especially love the large external screen and ability to control parts of the phone's function without opening it.
However, there are two things that kept this phone from being 5 out of 5 stars.
1. The crease in the inside screen is still extremely visible and is made more obvious when my finger slides across it.
2. Please make sure apps such as YouTube, Spotify, and other major streaming apps can seamlessly transition from interior screen to external screen when the phone is closed. At the moment, steaming apps are still prong to crashing when I close the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very cool
on December 12, 2023
Posted by: Loves2Shop
[This review was collected as part of a promotion.] We can have cute designs on the front and its so fun to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great foldable
on December 12, 2023
Posted by: HamburgerHelper
[This review was collected as part of a promotion.] It's nice like nice nice. Get one. You'll love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is nice but dies really fast
on December 12, 2023
Posted by: WillU11
[This review was collected as part of a promotion.] Can multi-task for a while then needs to reset. Battery life is OK not as good as some of their other phones but works.
Value
3
Response from Samsung USBy Social Commerce, December 20, 2023
Hi there WillU11, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We love hearing how much you are enjoying the multi-tasking features of your device. This device does have an adaptive battery that over a period of usage will learn your habits and adjust the consumption to maximize the battery life. This is expidited by allowing the battery to drain down through usage rather than leaving your device plugged in throughout the day. We have provided a link to the Samsung Support Team if your battery does not go through the necessary steps. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The hottest phone
on December 12, 2023
Posted by: Flawless
[This review was collected as part of a promotion.] This phone is easy to handle and when it's time to put it away the flip down speaks volumes. I love folding it up shoving it in my pocket, I think that's a great safety feature for theives. When you pull it out most people are amazed at the size and the fact that you can talk and watch certain videos on the cover screen. I personally think you should be able to operate everything on the cover screen, but it doesn't take away from the device. The camera is tiptop shape and always better that iphone. Overall great great design Samsung keep doing great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the folding aspect.
on December 12, 2023
Posted by: Kels83
[This review was collected as part of a promotion.] I'm a chef. This phone is great for that kitchen. I'm actually on my second phone, I had the flip 3 first. The battery could be a bit better, but I do understand that's wht comes with a foldable. The screen is great and you don't notice the crease when in use. My screen protector came off with the 3, but so far this one is stable. Over great phone. Seems gimmicky but it's definitely not. I love Samsung products and would definitely get the next generation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has fabulous features
on December 12, 2023
Posted by: Lovingmymomlife2020
[This review was collected as part of a promotion.] This products streaming movies photo and video quality are above and beyond great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I had the phone for a 8 months and I really like i
on December 12, 2023
Posted by: Love4shop
[This review was collected as part of a promotion.] I use my phone for calling to check my emails for texting and a lot of others things like watching movies or videos take pictures I do a lot of work on my phone.
Value
5
Written by a customer while visiting Samsung US