Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Great phone
on December 12, 2023
Posted by: NicoleL
[This review was collected as part of a promotion.] Brings style and easy to function. I love the flip options and the camera quality is good, could be better though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Glorified Flip
on December 12, 2023
Posted by: JacMax69
[This review was collected as part of a promotion.] It's a flip phone with a full keyboard. Bulky in your pocket and the screen buckles over time to make it hard to see.
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Hi there JacMax69, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you on a daily basis. Without knowing exactly what you are experiencing when you say buckling, we have provided a link to the Samsung Support for assistance with options to resolve or enhance your overall experience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Flip Z phone
on December 12, 2023
Posted by: Bobbybuushea
[This review was collected as part of a promotion.] This phone is amazing and easy to use very compact and fun I learning many new features day by day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Personalized features
on December 12, 2023
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] The phone is great! The only thing preventing it from being 5 stars is the last system update, when I select a message or app that does not function on the cover screen and want to view in full screen or home screen it does not appear, the cover screen stays active. It does not transition as it did before.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A worthy improvement to the Flip Line
on December 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Pros:
Better Battery (compared to flip3)
Significantly Better Hinge
Smoother Software
Significantly Better Hinge
Smoother Software
Cons:
Acceptable but underwhelming camera at the phones price point
Acceptable but underwhelming camera at the phones price point
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 12, 2023
Posted by: BeeBee
[This review was collected as part of a promotion.] I use my device for everything. Steaming, online banking and shopping, gaming, pictures, etc. I love this phone. I've never owned a phone like this before. Usually I purchase cheap phones because I was always worried about breaking it but this phone was definitely worth it. I'm amazed at all the things it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone with a fantastic features
on December 12, 2023
Posted by: Kikin1211
[This review was collected as part of a promotion.] I use it for work basically but i lso use it for streaming soccer games watch movies and video calls has a very great resolution for everything i use it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So satisfying
on December 12, 2023
Posted by: Honest2afault
[This review was collected as part of a promotion.] I love having a flip phone again! I don't enjoy the Samsung setup so I imported all Google everything. The front screen is a great feature and the inner bendy screen is so cool.
Value
5
Written by a customer while visiting Samsung US