Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
I love the look to get attention
on December 12, 2023
Posted by: Eric3883
[This review was collected as part of a promotion.] I love the attention I get from having a phone that doesn't look just like the rest. The flip is amazing and I can have it in my palm comfortably. This one does not get warm, which is an improvement from the prior one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good phone
on December 12, 2023
Posted by: viper93
[This review was collected as part of a promotion.] Daily normal use, calls, receive calls, texts. Play games. s
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features.
on December 12, 2023
Posted by: Tmac87
[This review was collected as part of a promotion.] I use my device mainly for streaming. Although processor Is a little on the slow side, it makes up in great audio and visual. My love my Flip 5 only thing Is the camara could have better resolution and options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is a very nice phone.
on December 12, 2023
Posted by: sinaisgt104
[This review was collected as part of a promotion.] I have loved Samsung phones for years now and I like this one as well.
I love how responsive the phone is and how long the battery lasts. I like the fact that I can fold it and place it in the pocket. Yhe screen has a beautiful picture, especially when watching videos which I do daily.
I would really love to try out the fold next but the price is out of my price range.
I love how responsive the phone is and how long the battery lasts. I like the fact that I can fold it and place it in the pocket. Yhe screen has a beautiful picture, especially when watching videos which I do daily.
I would really love to try out the fold next but the price is out of my price range.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Flip phone
on December 12, 2023
Posted by: Frankie22
[This review was collected as part of a promotion.] Coming from a S22 Ultra, I thought that I might feel that I would miss out on some features. I couldn't have been more wrong. My Flip 5 has performed admirably. The software and hardware have exceeded my expectations. The build quality is top notch, with a perfect solid feel. The cameras have given me top quality results. The hinge is very sturdy and shows no sign of weakness. The screen "crease" is not noticeable during normal use, one would have to be looking for it to see it. The battery usually lasts me all day, but when needed it charges relatively fast. It's folding form factor makes it convenient to carry, and protects the main screen from my 2 year Olds handling of the phone. I'm very pleased with my purchase and highly recommend this phone to anyone looking for a flip style phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
So soon...
on December 12, 2023
Posted by: Ziggywiggy
[This review was collected as part of a promotion.] I pre-ordered this phone and I was so excited to switch from apple to samsumg
The concept of a flip phone sounded great!
For the first 3 months it was great ( I mean as great as it can be getting used to a samsung phone)
But lat week I noticed that the pixels on my main screen started to die!!!
How is this possible!
I haven't even had this phone for 6 months!
The concept of a flip phone sounded great!
For the first 3 months it was great ( I mean as great as it can be getting used to a samsung phone)
But lat week I noticed that the pixels on my main screen started to die!!!
How is this possible!
I haven't even had this phone for 6 months!
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hello Ziggywiggy, we appreciate your thoughts on your Samsung Galaxy Z Flip5. We understand changing operating systems as well as form factors can cause some frustration, especially if your device does not operate as expected. We would be happy to help you resolve this difficulty with the display of your device. We have provided in addition to the warranty information for your device, a link to the full device manual to help with the transition. We have also included links to the Samsung Support Team to assist you with your warranty claim and a link to an article to best care for your new investment. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Def would buy it again
on December 12, 2023
Posted by: mohino88
[This review was collected as part of a promotion.] I bought this device as a gift for my brother and he is been using it for about 3 months.
He love the optimization, of the screen, screen touch feels good the response rate is fast, good whne you face time someone how you can use half of the screen.
He love the optimization, of the screen, screen touch feels good the response rate is fast, good whne you face time someone how you can use half of the screen.
when you watch or stream the screen is nice the refresh rate is good.
Def recommend it
Def recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Innovative, Nostalgic, and Fun!
on December 12, 2023
Posted by: Siebs01
[This review was collected as part of a promotion.] The Galaxy Z Flip 5 is a great phone with a ton of potential! I love the flip phone style and how well it has been designed to mesh with the smartphone era. It has been great for most gaming, watching movies/videos, listening to music, and communication. When I'm done, it's very satisfying to be able to flip the phone shut. The external screen is great, especially when using Good Lock to make more apps compatible. Photos are okay.
I do wish the screen crease was less noticeable, and that the external screen was slightly larger. If the cameras were improved, that would be a great addition along with better battery life. I understand the are some limitations because of the form factor, but hopefully Samsung will be able to improve upon the current design further. I'm looking forward to future iterations of the device line!
Value
4
Written by a customer while visiting Samsung US