Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
This product is very nice
on December 12, 2023
Posted by: Honeyshelton
[This review was collected as part of a promotion.] I love it it's small but big enough to do everything you need. The camera is very nice. Phone call are crisp an clear. It feels more durable than the earlier ones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 12, 2023
Posted by: Zosojimmy59
[This review was collected as part of a promotion.] I use my device for work, internet and other daily tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is awesome
on December 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] So I have like two small dents in my screen my fault cause I had a phone charm but that was my fault cause it got stuck when my phone close. Other then that i love my small phone. I can be lazy all I want with my front cover I have games and apps I like to use on my cover more then I open my phone. I also have the buds they are amazing but they do fall out of my ear. I watch video on my screen in flex mode and it's nice to transfer my date to my tablet from my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is flawed
on December 12, 2023
Posted by: Ctexas
[This review was collected as part of a promotion.] After only having the phone for 6 months it has stopped working right. I can nolonger fold it shut. When it is folded shut now it powers itself off. I have to power on my phone everytime it gets closed. I have now had to keep it open constantly to keep it from shutting off. The fold in the middle has begun to celeak as well from the folding.
Value
2
Response from Samsung USBy Social Commerce, December 18, 2023
Hello Ctexas, thank you for sharing your feedback on your Samsung Galaxy Z Flip5. We understand how frustrating it can be to have a new device that does not operate as expected. We have provided a link to the Samsung Support Team and warranty information to help resolve this difficulty. We have also provided a link to an article to help care for your new foldable device, as switching from standard forms to foldables can provide challenges of it's own. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite Phone Yet
on December 12, 2023
Posted by: JoyK08
[This review was collected as part of a promotion.] Excellent Samsung camera. Love that it is compact and simple to use. I also love that I can fold it to use as a tripod for the camera and that I wave my hand to take a picture. It's absolutely adorable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bes flip phone so far
on December 12, 2023
Posted by: Lawichita
[This review was collected as part of a promotion.] I've been using flip phones since the flip 3 and this one by far has the better feeling hinge, altho it wiggles much more than my flip 4, it works while flipped (which my flip 4 didn't) over all this is an improvement in almost everything, I just wish for better battery and cameras, maybe pixels over the front camera too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible gadget
on December 12, 2023
Posted by: Faceless24
[This review was collected as part of a promotion.] This is easily a leap in tenchology when it comes to the hardware. Very compact and sleek flagship phone. You won't be disappointed with the ease of use this device offers compared to others in the market
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on December 12, 2023
Posted by: GalacticFlip5
[This review was collected as part of a promotion.] I lvoe the phone, it's a great phone. I love the sleek design of it, as well as the hardware it has a great processor as well as great screens and a lot of ram that enables me to do almost everything I want. I love yhe cover screen to it allows a lot of productivity as well as easy access to apps. The only downside to the phone would be the limited number of supported apps. While most of the apps I use are supported some of them aren't. And one last downside to it would be the fact that I can't make calls on the cover screen, it always prompts me to open my phone to continue which is a slight inconvenience.
Value
4
Written by a customer while visiting Samsung US