Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB (Unlocked) - Cream
Customer Rating
5
Most Unique Phone Experience
on December 12, 2023
Posted by: Plural
[This review was collected as part of a promotion.] I've been trying my very best to convert others to the Flip 5 Cult of Samsung. It's by the far the best phone experience I've ever had. It's the perfect mix of nostalgia, innovation and convenience.
I use my phone for just about everything; music, photography, and physical fitness. It surprised me as well with using it as my metro pass as well. I'm already looking forward to the Flip 6.
Keep it up Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Protects the screen
on December 12, 2023
Posted by: Love12
[This review was collected as part of a promotion.] I used to always break the screen... now it's better protected than ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on December 12, 2023
Posted by: Sandy1994
[This review was collected as part of a promotion.] This is the Best Phone I ever had. I used iPhone before but thus seems to be the best comparatively
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New phone from iphone
on December 12, 2023
Posted by: Shorty424
[This review was collected as part of a promotion.] Came over from an iphone. Still getting use to all the things the phone is able to do. So far the move over hasn't been to bad.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing and a should buy on every list!!
on December 12, 2023
Posted by: Bolden1017
[This review was collected as part of a promotion.] I use my phone for specifically gaming and personal use and I have to say it's so fast, there hasn't been much problems with it unless made by yours truly and just a freak of technology I would tell all my friends to get for how portable it is to how useful it is. And that is a really big sum up of ehy I love samsung because it's just actual true to its roots phones or technology depends on the person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A cool phone that creates curiosity
on December 12, 2023
Posted by: Gabbyerie
[This review was collected as part of a promotion.] I primarily use my phone for work, Especially group chats. Thats where i noticed connection issues or glitches. Texts wont go out or delayed and major issues sending photos in group chats. But if you privately send out to one individual seems fine.
I love the quick access to the flip screen for call and messaging but noticed if you have a screen cover on it can be difficult for it to register. There is a setting you can activate if you do have a screen protector on but still doesn't register.
The adjustment of all the settings at first was confusing but once you figure it out you can do just about anything you need with this phone. And personalize beyond your boundaries.
The camera is a bonus and very detailed like never before.
Im still learning the phone ive had it for about a month. Ive always been a iPhone user and this would be my first android/galexy phone. I wanted to toss it away when i first received the phone but the longer i have it and understand it im becoming more fond of it. The price is a bit much, for something that still needs time for better programming and functionality. I got a case for it on Amazon its a armor box, which covers the whole phone and hinge, comes with a built in screen protector and belt clip i would recommend. Makes the phone a little bulky but you can't break the phone.
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hey there Gabbyerie, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be to switch software, manufaturer, and from a standard form to a foldable device. We hope you will find these resources helpful in this transition to help maximize your experience with your new device. We have provided a link to the full device manual to help with the settings and features of your device. We also have some great vidoes on our YouTube channel to help discover additional features of your device as well. Lastly, we recommmend reaching out to the Samsung Support Team, linked below, if you have questions or would like any assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on December 12, 2023
Posted by: Esmemarie26
[This review was collected as part of a promotion.] I love that u get all new stuff when u up date ur phone I never new what I had Intill I when in the settings I found out u can change the color of ur clock and ur app + make ur own colors. Another thing I like is that u can also change u back ground for when u texted someone I also like that everything is connected together with Google I have photos from 2017 I did no Google had save watch I am so happy about . I also like that it has kid friendly features to that protect our children from the dangers out there. I like that I can have a password a finger print and scan my face to my more security so I don't feel like someone can break in my phone also a lot of my apps I can set up with my fingerprint or my face to protect people from breaking in is my phone is stolen there is so much more I have to figure out and new things I am learning about my phone I have to say I love this phone so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 12, 2023
Posted by: ZaeeMcfly
[This review was collected as part of a promotion.] I switched from a different brand. I love my flip 5. The customization is endless.
Value
5
Written by a customer while visiting Samsung US