Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 44 dBA - Stainless Steel
Average customer rating
4.3
(715 Reviews)
Rating breakdown 715 reviews
5 Stars
461
4 Stars
124
3 Stars
53
2 Stars
32
1 Star
45
83%of customers recommend this product.
(
373 out of
451)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Tub Dishwasher with 3rd Rack, Sanitize Cycle and 44 dBA - Stainless Steel
Customer Rating
1
This leaks water
on November 3, 2025
Posted by: Sumitkaul
[This review was collected as part of a promotion.] This is the brand new dishwasher installed by builder. And we notice using the very first day it is leaking water from the bottom whenever we start the cycle. Not expected from the brand new appliances.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, November 4, 2025
The dishwasher will have to go through several complete wash cycles to properly seat the new door gasket. Please review the following troubleshooting link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38903 If there is a lot of water leaking, please reach out to our Bodewell Servicers by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product-it will not dissapoint
on November 3, 2025
Posted by: Bobbeee
from Virginia
[This review was collected as part of a promotion.] 1)This dishwasher is much quieter than my old Whirlpool.
2) I like the fact that the water temperature is higher than my old whirlpool.
3) The best feature is the drying cycle, it does a fantastic job!
4) I am very pleased with this dishwasher, thank you GE.
2) I like the fact that the water temperature is higher than my old whirlpool.
3) The best feature is the drying cycle, it does a fantastic job!
4) I am very pleased with this dishwasher, thank you GE.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher!
on November 4, 2025
Posted by: Cleanerdish
Love the three shelves, bottle jet option, quiet performance and cleanliness of dishes when done.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, November 5, 2025
We are happy to hear you're pleased with your new dishwasher. This unit offers many features, simple to use, and gets the job done. We hope you will enjoy it for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Do you desire QUIET LARGER CLEANER
on November 4, 2025
Posted by: A package of four
[This review was collected as part of a promotion.] Wow, we upgraded from a GE dishwasher to a Profile GE dishwasher with external handle serving excellently as a towel rack and it is too quiet. The top rack pulls the whole way out and does not drop plus a large utensil rack.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed in the quality of the dishwasher
on November 7, 2025
Posted by: tiagbbt
Can't close the door of the dishwasher unless I move the flatware holder. The door itself is harder to close as compared to my previous dishwasher made by KitchenAid . The trays also are harder to push into the dishwasher.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Joyce, GE_Appliances, November 7, 2025
The lower rack should be slide inside the dishwasher before closing the dishwasher door. We recommend making sure your lower rack is completely seated on the track of the dishwasher so that it slides properly. Please reach out to our Bodewell service team if you feel your dishwasher requires service. They can be reached by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not worth it
on November 8, 2025
Posted by: Kod7777
from Massachusetts
Not excited about my GE Profile Dishwasher. All the moving parts are cheap plastic! The bottom wash wand melted after six months of use! CHEAP QUALITY!! Not so cheap price! It only dries on boost dry. The GE repairman actually said;”Well the dishwasher is only supposed to clean the dishes, not dry them!!” He actually said that with confidence!! OK!! That’s a new one!!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, November 12, 2025
We're sorry to hear you had an issue with parts of this dishwasher, but we're glad to hear you were able to get it repaired. Page 23 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--R_Zxo9E2--/2ed0b5be08e6400b0950751e1bb63098fe2929d6.pdf) provides some helpful troubleshooting tips in the "Dishes don't dry" section. If these tips don't resolve the drying issue, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Not Made Like They Used to Be
on November 8, 2025
Posted by: Daisy91121
Racks are a little flimsy and dont roll easily, but it gets the dishes clean.
The guys that installed it were very thorough and knew how to properly install a DW
The guys that installed it were very thorough and knew how to properly install a DW
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed in dishwasher
on November 9, 2025
Posted by: Lady Di ohio
from Cincinnati ohio
This is my first ge dishwasher and I've had trouble with it from the first wash. I kept hearing a thumping noise after researching it i made sure there wasn't anything the way of the spray arms to cause this noise. It still thumped so I called for service. It is still under warranty. They came out, said it shouldn't be making the noise so they came back with a new bottom spray arm. It still thumped so they came back with a new bottom rack, it still thumped. Next they changed the bottom spray arm motor. It fixed the thumping problem. Now the control panel turns on by itself after I empty it then turns off by itself after about 20 seconds. Looks like I'll be calling the repair man again. I'm very disappointed in this product.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, November 10, 2025
We're glad to hear our technicians were able to get your dishwasher thumping issues resolved. We would like to help you with your control panel. The light stays on as a reminder that the dishes are clean, but the light will turn off when the door is opened. Please review page 9 in your manual for complete details on the control panel. https://products-salsify.geappliances.com/image/upload/s--R_Zxo9E2--/2ed0b5be08e6400b0950751e1bb63098fe2929d6.pdf If service is needed, our Bodewell team can be reached by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com