Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Sanitize Cycle and 44 dBA - Stainless Steel
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
362
4 Stars
94
3 Stars
39
2 Stars
21
1 Star
30
85%of customers recommend this product.
(
295 out of
349)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Sanitize Cycle and 44 dBA - Stainless Steel
Customer Rating
1
You too can repeatedly fix the same issue.
on July 14, 2024
Posted by: Anonymous
from Mooresville, North Carolina
We puchased this dishwasher, with an extended three year warranty, during Covid with it taking months to arrive and months to install as our new house took almost two years to build because of sourcing issues. With that said, we have used the dishwasher for roughly four years. We are now on the fourth time that the water will not heat and are outside of the extended warranty. This is the third GE dishwasher that simply is not built to last.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 16, 2024
We'd like to assist you with your dishwasher. Keep an eye on your inbox for an email from our team member seeking additional details. Please respond promptly when you receive it.
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking
on August 30, 2024
Posted by: Heiney
The dishwasher is nice
In my opinion it shouldn’t be made of plastic
In my opinion it shouldn’t be made of plastic
Already had to have repairman here to adjust racks that were stuck and it’s only 30 days old
It’s very quiet
Response from geappliances.comBy Michael, GE_Appliances, September 3, 2024
While we’re happy to hear you’ve been enjoying the quiet performance of your new dishwasher, it’s unexpected to hear that your racks needed adjustment. We are constantly working to make our appliances the best they can be, and we’ll be sure to forward your experience to our product team so we can address these concerns. We are glad you were able to get your racks adjusted by one of our qualified technicians, and we’re confident you’ll get many years of excellent service from this model.
Written by a customer while visiting geappliances.com
Customer Rating
3
User seal leaking
on September 1, 2024
Posted by: Mddyc
from Goodlettsville
It has started leaking water around the up seals. It to improve
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, September 4, 2024
We'd like to lend a hand with your dishwasher. If the unit is leaking, please refer to the article below for troubleshooting:
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-leaking
If the suggestions don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-leaking
If the suggestions don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
UPDATED: Needs replacement, repair, or return
on September 5, 2024
Posted by: SalQ
from San Diego, CA
The first 3 washes worked great, easily a 5-star product. But then, the next 9 washes had issues, with food left on bowls and silverware, and the 3rd rack not cleaning the serving spoons like it did the first few times. A lot of the time things stuck on utensils or inside bowls fall off with the slightest touch. More fluid seemed to be on the tops of cups as well compared to the first few cycles. In one case, we had a spoon that was used to add a dollop of sour cream to a dish, and after washing it (with steam on), the sour cream baked onto the spoon. It could be that some things shouldn't have steam, it would be nice if GE published a guide of the best washer options based on what kinds of things and debris is being washed, and I'm sure their resource teams have this information. But in any case, for some reason it's not as good as it was during the 7-day evaluation period, which is disappointing. This is using the recommended Cascade packets and rinse.
The noise level is great, and plates have gotten clean in all loads.
Features
5
Performance
1
Quality
4
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, September 6, 2024
We're sorry to hear that your dishes are not getting clean, and we want to help! To improve the wash performance, we recommend taking a look at the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Average Dishwasher
on September 24, 2024
Posted by: Contrail7
from Birmingham, Alabama
Good product. Replaced a 22 year old GE Profile I loved. Not as stylish as the past model, notvas many features. Because of energy saving features, it takes a L O N G time for a cycle to complete. Can't figure out how to use the wifi feature, because evidently GE. Did not think this was important enough to include in the owners manual. Never been a fan of the control on the top features, but that's all they sell with the higher end products. Weird racks that dont have any adjustments, and the racks don't roll as smoothly as my previous Profile dishwasher. I suspect this model will not last 22 years.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love all my GE products
on November 19, 2024
Posted by: KF75
Installed dishwasher in June 2024. Absolutely love how clean my dishes are now. It's very quiet and I've found myself standing there to be sure it's on. Love the 3rd rack also
Written by a customer while visiting geappliances.com
Customer Rating
5
All the features you need!
on November 24, 2024
Posted by: Jeri S
Provides the most excellent cleaning and is whisper quiet!
Written by a customer while visiting geappliances.com
Customer Rating
5
Superior in many ways
on November 25, 2024
Posted by: JAH DW
Amazing dishwasher. Super quiet, everything comes out so clean and DRY!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com