Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Sanitize Cycle and 44 dBA - Stainless Steel
Average customer rating
4.3
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
362
4 Stars
94
3 Stars
39
2 Stars
21
1 Star
30
85%of customers recommend this product.
(
295 out of
349)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Sanitize Cycle and 44 dBA - Stainless Steel
Customer Rating
1
Motor and leaking issues! Would avoid!
on September 3, 2023
Posted by: Max158
from Orlando, FL
Have had it for 3 weeks and haven’t been able to use it without disaster.
Made a loud grinding noise and leaked all over the floor.
Had warranty come out they replaced the motor. No grinding noise but still leaking and has started to ruin the floor and cabinets. Not running till warranty comes back to completely fix the problem. If they can’t GE can refund us the money or get us a dishwasher that actually works.
Made a loud grinding noise and leaked all over the floor.
Had warranty come out they replaced the motor. No grinding noise but still leaking and has started to ruin the floor and cabinets. Not running till warranty comes back to completely fix the problem. If they can’t GE can refund us the money or get us a dishwasher that actually works.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 6, 2023
Oh no!
We're so very sorry to hear that your new dishwasher isn't operating as expected. We completely understand how disruptive something like this can be and we're here to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We sincerely apologize for the inconvenience. - Tierra@GEA
We're so very sorry to hear that your new dishwasher isn't operating as expected. We completely understand how disruptive something like this can be and we're here to help! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We sincerely apologize for the inconvenience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Previous G&E Profile fan. No more.
on September 25, 2023
Posted by: SJM227
from Maine
The stainless steel interior is great, the cleaning and drying are great. However all of the racks and holders are plastic. The racks collapse, the lower rack falls off the rails every time I load, and there is a plastic piece that fell off and I don’t know where it goes.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 26, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Profile Series built-in dishwasher. We are pleased to hear that you are happy with the stainless-steel material, and the performance it provides. However, we are sorry to hear that you are not impressed with the quality of the racks, and a piece has broken off. We recommend scheduling a service appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Profile Series built-in dishwasher. We are pleased to hear that you are happy with the stainless-steel material, and the performance it provides. However, we are sorry to hear that you are not impressed with the quality of the racks, and a piece has broken off. We recommend scheduling a service appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Features
on September 29, 2023
Posted by: Anonymous
from Garner, NC
Loving it
no noise
perfect clean
easy to use
touch buttons
no noise
perfect clean
easy to use
touch buttons
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on October 4, 2023
Posted by: Goblue327
from Hazel park michigan
[This review was collected as part of a promotion.] I love how easy it was to get this delivered and installed. They called set a time they delivered it on time and we’re very friendly. They walked me through how to use it and helped set up the app. I love the fact my kids can’t get fingerprints all over it. I spend a lot of time clean countertops and other appliances in my house because of finger prints. The app was easy to use I love the way you can control everything see it it’s still running. It is super quiet sometime I can’t even tell if it is or isn’t running. I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
The smell of burnt plastic filled my house
on October 11, 2023
Posted by: jlharr59
from Louisville,Ky.
Plastic wheels melted to heating element and appliance is not usable. Service is not available until 10/18, have not been able to use dishwasher since 9/ 30, only got to use it twice.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Devin, GE Appliances, October 12, 2023
Good morning,
Thank you for taking the time to provide a review on your new GE Profile Series built-in dishwasher. We are truly sorry to hear that the wheels melted during use, as this is certainly not normal operation, nor the quality that we expect. We appreciate your patience and understanding as we work towards getting this resolved for you. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Profile Series built-in dishwasher. We are truly sorry to hear that the wheels melted during use, as this is certainly not normal operation, nor the quality that we expect. We appreciate your patience and understanding as we work towards getting this resolved for you. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Frustrating for a new appliance!
on October 15, 2023
Posted by: Nancy in Scottsdale
from Scottsdale, Az
Having trouble getting it to work! Set the the buttons and doesn’t go on. Can not cancel the delay hours! Ugh!
Response from geappliances.comBy Devin, GE Appliances, October 17, 2023
Good morning,
Thank you for taking the time to provide a review on your new GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues getting it to turn on and operate, as this is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Appliances built-in dishwasher. We are truly sorry to hear that you are experiencing issues getting it to turn on and operate, as this is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher
on October 17, 2023
Posted by: Crabgirl 237
from Yonkers NY
Nice and quiet. I haven’t tried all the different modes yet, nor tried to connect to DW with the app. (Sigh must I have yet another app!) usually use the 1 hour cycle and dishes come out sparkling clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
4 stars
on October 19, 2023
Posted by: mspern
from Michigan
I like the dishwasher and it cleans really well BUT the way the racks are arranged makes it hold less than my previous dishwasher. Also, I feel that the plastic racks are a bit lesser quality than my previous dishwasher, which was also a GE. I can't fit my wineglasses in this one :-(
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com