Customer reviews from lenovo.com
Lenovo - Legion Pro 5 16" Gaming Laptop - Intel Core i7-13700HX with 16GB Memory - NVIDIA GeForce RTX 4060 - 1TB SSD - Onyx Gray
Average customer rating
4.8
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
102
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
1
97%of customers recommend this product.
(
85 out of
88)
Customer Reviews for Lenovo - Legion Pro 5 16" Gaming Laptop - Intel Core i7-13700HX with 16GB Memory - NVIDIA GeForce RTX 4060 - 1TB SSD - Onyx Gray
Posted by: Chain_gamer
from Frederick, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks solidly built. Runs my games just fine. This is my second gaming Lenovo. So far, very happy.
Written by a customer while visiting lenovo.com
Posted by: DWallen
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great delivery and the setup was pleasant! I really liked the feel of the keyboard and the vivid clear colors of the screen
Written by a customer while visiting lenovo.com
Posted by: Darkxpazz
Verified Purchase:Yes
[This review was collected as part of a promotion.] could use an sd card slot but everything works well. the lid is a tad flimsy for my taste tho
Written by a customer while visiting lenovo.com
Posted by: BamBam58
from Houston TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] My gaming laptop is a great buy I play on it everyday and I take it on the road with me when I’m trucking to not miss a game or even in the business front. The quickness and ease it is to use makes it perfect for my situation. Thank you Lenovo
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: SumuduV
from Sri Lanka
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing Gaming Machine. Love it. Built quality is superb.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
A Gaming Machine that's not just for Gamers!
on November 30, 2023
Posted by: FamMan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm not a gamer--I'm more into photo and video editing along with a few other high memory and fast CPU requirement apps. So if the gaming abilities of this machine are ever used, it will be by my kids and grandkids. But the Pro 5i has the CPU, memory, SSD size, screen quality, and build quality that I was looking for in a new laptop... and I love the 16" screen size. I've been using the Pro 5i for about a month without any hiccups, and apart from its lackluster speaker quality, I'm totally pleased with this machine.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Marko Kind
from Everett
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall good laptop with a good cooling system, but the battery life is bad.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Madlion99
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] A powerful computer that can play games with ease. However, the fan is LOUD when the computer is under load! It's like a really loud hairdryer. It's hard to talk normally or hear anyone easily if you are next to the computer.
It does have an option for "silent mode," though, which is nice... but you will immediately notice "stuttering" in frame rates (I believe the computer switches to the on board graphics card, instead of the GeForce card).
So, if you purchase this, get a good headset that covers your ears if you plan on any gaming.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 27, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com