Customer reviews from thule-us-ca
Thule - Chasm Backpack 26L - Olivine
Average customer rating
4.4 out of 5
4.4
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
6
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
75%of customers recommend this product. 
(
6 out of 8
)
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Customer Reviews for Thule - Chasm Backpack 26L - Olivine
Customer Rating
5 out of 5
5
Favorite Backpack
on April 11, 2023
Posted by: Heather
from California, Newport Beach
[This review was collected as part of a promotion.] I travel a lot and this is finally the perfect size backpack to travel with. It fits above your seats in the airplane and it also fits underneath the seat. I can fit my laptop, books, water bottle, all my charging wires, iPad, and even a comfy jacket and still doesn't feel too big and bulky. The straps are also very comfortable and makes traveling with it while walking around the airport so much more enjoyable.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5 out of 5
5
Great look.
on December 28, 2020
Posted by: dave710
from duluth, ga
It is very sturdy and stylish. I wish it was able to stand up on its own, but other than that it's great. I really like how you can access your laptop from the side.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5 out of 5
5
Great travel backpack with computer storage!
on July 21, 2022
Posted by: Hutch
from Abilene, TX
Phenomenal business travel backpack with computer slot. I like how sleek this backpack zips up!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5 out of 5
5
Love this bag
on February 1, 2023
Posted by: Balana15
from Boise Idaho
Verified Purchase:Yes
I’m using this bag for nursing school. It holds my laptop, all my nurse things, fits a lunch and my puffy jacket inside. The pockets are very nice and assessable. I will use this for day hiking as well. Very comfortable to wear. Like the other review mention, it does not stand up on its own but that is not a problem. I prop it up against my chair, wall, or hang it on a hook.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
2 out of 5
2
Not really worth the price.
on April 12, 2022
Posted by: IronG
from California
The quality of this back is great. No doubt. It's weather resistant for sure and durable. However, it's NOT FUNCTIONAL. Look beyond the color, brand name, and looks and think of how you'll use this bag.
1) I understand not all bags are designed to sit upright but some of Thule backpacks actually do this and well, like the Subterra 30.
This bag, however, just falls/rolls over. The material may hold well on concrete but why risk it. Not all floors are clean while traveling so if it rolls over, it gets all that dirtiness. The bag overall seems to pack on top and tall, which causes the bag to easily roll over.
2) there's no padding on the base of the pack. Can't carry anything to delicate.
3) the top pockets are not user friendly or "travel" friendly. If you plan to put this bag under the seat of a plane and need to open the small top pocket, say goodbye to your smaller items. I guess Thule meant for you to deliberately use the outer fabric but I'm not OK with that.
4) why does this bag have only one side pocket? Why... this is just cheap and poor design. The bag is easily asymmetrical with one side being heavy if you hold a water bottle or tripod. The one side pocket is nice though. It's large and spacious. Just wish they added one on the other side.
5) the laptop pocket could use a top lid. If this bag is more for the adventure and more of the water resistant backpack, opening the bag in the elements could easily expose the laptop and potentially damage it. So small cover like the subterra 30l would be ideal. Or at least make it optional to use.
6) this backpack has so much room for more pockets. Especially in the main pocket. It just doesn't make sense to stack all your belongings on the top and have a flap opening that just tosses your things around.
Overall, I was really excited at first when I saw this bag. To match my duffel would have been awesome. Unfortunately, they did a poor job with the design. The quality, like I said and service from Thule, is OUTSTANDING, but this bag was not. I think they should make a 28 or 30L to fix this and offer more.
No, I would not recommend this to a friend.
Response from thule-us-caBy Thule Customer ServiceApril 12, 2022
Thank you for sharing your feedback on the Thule Chasm 26L backpack. I'm sorry to hear the commuter-focused design did not meet your needs. The Thule Chasm 26L was designed for shorter trips, either around town, or to and from the office, and is focused on a slimmer, more streamlined design.
It sounds like you may be interested in one of Thule's larger backpacks, like the Thule Subterra 30L. It has more space, and a different of pockets and features. If you are looking for something a bit more "adventure-styled," the Thule AllTrail X is available in 25 and 35 liter designs and is intended to go from city to trail with ease and style.
Written by a customer while visiting thule-us-ca
Customer Rating
5 out of 5
5
Amazing Thule Bag!
on August 26, 2020
Posted by: hoc3eh
from San Jose, CA
I bought this backpack along with the matching 110 L rolling duffel and the 40 L duffel. The olive color is even better in person. This bag has all the bells and whistles and looks sleek on. The Chasm collection is both professional and adventure ready. Love this collection. Great job, Thule!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
3 out of 5
3
In one word: cumbersome
on March 22, 2023
Posted by: Brent
from Fresno, CA
I’ve had this backpack for 6 months and use it daily. In general it’s just frustrating to use and difficult to handle.
Pros:
-sleek design, snag free
-durable materials. Still looks the same as the first day I got it
-comfortable to wear
- good internal compartments
Cons:
-zippers have a lot of resistance, not smooth
-zipper tabs are short and difficult to get a good hold on
-backpack has no natural balance so it’s constantly wanting to fall over as you pack it
-due to sleek design there just aren’t many good places to get a good grip on it. I find it slipping out of my hands or falling over often when I try to pull it from the seat behind me or pull it out of the car.
-looped webbing along the front is quite tight. It’s difficult to attach and remove carabiners or other clips.
-main pocket opening is pretty limited. Zippers don’t go very far down so you can’t fold the top flap back very far.
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Customer Rating
5 out of 5
5
excellent !
on August 13, 2021
Posted by: Anonymous
from Buenos Aires, Argentina
Great space and quality. it is what I expected.
the color only is different in the photo but is ok. that's personal opinion
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca