Customer reviews from thule-us-ca
Thule - Aion Travel Backpack 28L - Black
Average customer rating
4.7
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
35
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
0
92%of customers recommend this product.
(
35 out of
38)
Customer Reviews for Thule - Aion Travel Backpack 28L - Black
Customer Rating
5
Outstanding for safari and international travel
on June 19, 2025
Posted by: Discerning traveler
from San Francisco
Gender:Female
Verified Purchase:Yes
This bag was perfect for my recent safari to Africa that involved extensive air travel (international long-haul flights on big jets, short-haul flights on small jets, and tiny bush planes) and a whole lot of rattling around the dusty bush in open Land Cruisers. This bag had everything thrown at it and held up perfectly. It even looks amazingly clean and smart at the end of it all! I carried about 28lb worth of stuff in it expanded for flights (including heavy photographic equipment) and then when I got to my destinations, used it 'unexpanded' as a day pack with sweaters etc. I really like the layout and features of this bag and it is extremely robust and well-made, without looking dorky or unstylish or overly technical. This is my new favorite hand luggage and backpack, and I anticipate using it for many years to come.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: Holy Bag
Verified Purchase:Yes
I have purchased many Thule products over the years and have always been very satisfied with their quality and durability… until this backpack. The first time using it (last week) as a carry on on my round trip flights, it has a small hole near the top of the bag. Very disappointed in the quality/durability after such mild, routine use.
No, I would not recommend this to a friend.
Written by a customer while visiting thule-us-ca
Customer Rating
5
Perfect for airline travel!
on October 12, 2025
Posted by: Picky traveler
from Maryland
Gender:Female
I love this backpack for airline travel. It is the perfect size and has all the right features for having at your seat. The exterior is free of straps and pouches that catch on things, yet its handles and zippered sections allow easy access to items during flight. The interior is extremely versatile. Having the waterproof pocket divider up creates distinct interior sections helpful for keeping items organized. Rolling down and tucking away the divider creates a large open space that allows the backpack to function like a small suitcase, especially if the expansion zipper is open. The zippers are the smoothest, strongest zippers I have ever experienced! Each pair of zipper pulls has a slightly different shape, which, with a little attention and practice, can allow you to identify which section you are opening even if you can’t see it (i.e., when you’re reaching under the seat in a dark airplane). Overall, the backpack has sturdy construction that seems like it will hold up well over time, and also has pleasing textures (and, again, those amazingly smooth zippers!).
I have only two caveats. First, I wouldn’t recommend this as a long-wearing daypack for hiking or sightseeing, if that's your primary activity. It’s comfortable enough for lugging through the airport but not especially comfortable or load-distributing. I am eager to strap it to my roll-aboard suitcase as soon as possible, and it has a convenient strap for doing just that. Second—and this is important!!— the chest straps come off too easily. Each of the chest straps was lost forever under an airplane seat! Thule honored their guarantee and sent me a whole new backpack because they couldn’t replace just the missing chest straps. I will be hand-sewing the chest straps into place to avoid losing them again.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Thule Aion's backpack is what we needed
on April 18, 2022
Posted by: kikacarioca
from Issaquah, WA
[This review was collected as part of a promotion.] Our family travels a lot, and sometimes it's easier to pack light and carry something that is light, easy to transport and that can fit all my needs, including work-related equipment and books to read. Thule has enough space and protection that allows just for that.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Customer Rating
5
Great Backpack!
on April 25, 2022
Posted by: Liz2656
from Alabama
[This review was collected as part of a promotion.] This is the most well made, durable backpack I've ever owned. It has enough storage space for a laptop and I-pad, and also room for clothes/shoes for travel. I love the extra pockets and spaces, and the fact that the bag is made of recycled/repurposed materials. I would 100% recommend this backpack.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: RickyB
from Holladay Utah
Verified Purchase:Yes
I needed a carryon for an upcoming trip. Started with the carryon spinner, then ordered the 35 L duffel as a personal item. Noticed the 28 L backpack also looped over the suitcase handle so I had to have it too. Finished off with the sling bag Which doubles as an added belt for the pack. Now I am ready for any flight or weekender. So many useful features including a packing cube - another cool innovation.glad I chose the nutria brown- ez to spot in a world of black luggage. Sorry no pic’s I’m reviewing from work.
I highly recommend
I highly recommend
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: rthfit
from Atl, GA
Verified Purchase:Yes
All though I haven't travel yet, I am packed and ready to go, leaving in a day. I feel very organized and was able to pack everything I wanted with room to spare!
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca
Posted by: tryals
from Andalusia,AL
Gender:Male
Verified Purchase:Yes
Great daily use and travel backpack. I’m a finance officer and I have a laptop and iPad with me 24/7. AirPods fit in the back small pocket. I don’t feel like the laptop is about to be crushed if I bend over to pick something up like I have with other backpacks.
I would recommend this to a friend!
Written by a customer while visiting thule-us-ca