Customer reviews from Samsung US
Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Pet Care Dry - White
Average customer rating
4.5
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
110
4 Stars
16
3 Stars
6
2 Stars
4
1 Star
9
90%of customers recommend this product.
(
113 out of
125)
Customer Reviews for Samsung - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Pet Care Dry - White
Customer Rating
5
Good Value
on July 23, 2024
Posted by: Blexcriod
from Florida
[This review was collected as part of a promotion.] Happy I got the set on sale. I like the Pet Care feature.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer, Finish is SENSITIVE!
on July 23, 2024
Posted by: ch Samsung
from Lago Vista, TX
[This review was collected as part of a promotion.] Great dryer. Love the smart features and is delicate with your clothes, no damage to any items due to overheating. Top is VERY sensitive, put a bottle of detergent on top and saw a few scuffs afterwards.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Dryers as a dryer should
on July 23, 2024
Posted by: Queen Mother
[This review was collected as part of a promotion.] Replaced a 15 year old LG and this works just like it's supposed to. Love the dark blue color (not that it matters for function just looks cool) I really like the wrinkle function. Also connected to my phone so I can see how long is left on the cycle. So far very happy
Written by a customer while visiting Samsung US
Customer Rating
5
can i marry it?
on August 11, 2024
Posted by: luvsk
had it for 2 months and kiss it everytime i wash or dry something. its soo pretty and i love it so much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fabric softener bin an issue
on September 5, 2024
Posted by: Kash
from Raleigh, NC
Want to love it but struggling with the fabric softener bin. I use Lysol laundry sanitizer for rinse cycle and it calls for two capfuls. The fabric softener bin only holds one capful and anything more pours out the bottom immediately.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy SEA Care, September 6, 2024
We want you to have a hassle-free experience with the washer. Kash. Let's help you boost its potential.
Concentrated or highly enriched agents (fabric softener or detergent) must be diluted with water before being added to prevent the compartment from clogging.
For details, see page 33 of the washer's manual under "Detergent drawer guidelines (See CAUTION fourth bullet)
https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147506590, to help our team pull up your information when you message us.
Have a great day.
-John
Concentrated or highly enriched agents (fabric softener or detergent) must be diluted with water before being added to prevent the compartment from clogging.
For details, see page 33 of the washer's manual under "Detergent drawer guidelines (See CAUTION fourth bullet)
https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147506590, to help our team pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on September 9, 2024
Posted by: Rkanian
[This review was collected as part of a promotion.] Very quiet operation but i feel that it can dry a little longer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good price on colour
on September 30, 2024
Posted by: Mo32
from Illinois
[This review was collected as part of a promotion.] Deep discount on odd colour. Has all of the features we wanted and the odd navy blue colour fits in well - nearly black. "Normal" setting runs too short - often ending before everything is dry. We tend to run the timed setting. Pet hair setting runs much longer than Normal but not sure how much more dog hair is removed than would normally be.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great good looking dryer
on September 30, 2024
Posted by: Rdog3
from Gulf Shores Alabama
[This review was collected as part of a promotion.] Great dryer with many functions, compliments my washer and looks great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US