It broke less than 2 months after receiving it and the issue still has not been resolved. They are good at giving you the run around on the warranty while you sit and sweat with a broken ac.
Response from lg.comBy Rita, LG US Support, October 12, 2023
We hate to hear that the LG Air Conditioner fell short of expectations. We would like to invite you to share your thoughts and suggestions with us on our LG feedback page, https://www.lg.com/us/support/feedback, as your input will be the key to making the necessary improvements to our products in the future. ~Rita
Written by a customer while visiting lg.com
Customer Rating
5
Great Ac
on July 4, 2023
Posted by: Little dave
from Pensacola
We bought this ac 2 years ago. It is phenomenal in it's ability to cool. It will blow ever so lightly when the temperature gets where you want. It then just barely blows and keeps it cool. Our power bill has gone down about 25%. We keep it on energy saver.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great A/C
on August 8, 2023
Posted by: Rlsims0324
from Frierson LA
Bought 2 of these over a year ago. Great units. Has helped with electric bill as well. Keeps consistent temperature. Quiet.
I bought this unit in late August because a heat wave was coming. It worked for two days and then the electrical board burnt out! Had to wait a week before you sent a man to replace it! By then the heat wave was over. Major disappointment!
Written by a customer while visiting lg.com
Customer Rating
4
POWERFUL
on June 28, 2024
Posted by: Bionic
from New Jersey
I waited a long time for this AC due to the size...it was extremely important because it went into my wall. I'm extremely pleased with the power and all the functions. The only thing disappointing about my AC is the MAIN PANEL on the RIGHT was dented, most likely by lifting from the forklift arms, making the front main panel to close in properly, I can not move my vent panels up or down. Otherwise, I would still recommend this AC, as it has been a sheer PLEASURE !!!!!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Air Conditioner
on June 28, 2024
Posted by: DS177
from Pa
We purchased this window air conditioner in May for cooling our downstairs area. It works so well in cooling, is quiet and we receive notices on our phones if an issue occurs, such as the filter needing cleaning. This air conditioner is actually 1000 BTU’s less than the one it replaced and cools much better. Highly recommend.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Enjoy it a lot!
on July 1, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] It cools just perfect! The energy saver mode works amazing - it turns on and off at the perfect time!