We got this a few months back and have to say the functionality of it is quite underwhelming. With limited space in our kitchen, we opted to purchase this in lieu of two appliances (microwave and toaster oven). We found every function to not work as well as a dedicated appliance (e.g. a dedicated microwave, dedicated airfryer, etc.). For example, it took longer than your average dedicated appliance to get the desired outcome (microwave, oven, airfyer, etc.). In fact, the preheat time for the oven was absolutely absurd--it was way faster to preheat my regular, large oven, which was also much more effective in providing consistent, high heat. The airfyer function, though we didn't use it for much beyond fries, made the food tough and not terribly crispy. Also, the learning curve for this appliance was steep--a lot more than the average person will want to spend to understand its full use. The rack it came with is cheaply made and pops out of the pan, too--quite frustrating if you want to cook something evenly. It's a shame you cannot make toast, too--well, actually it's possible but it would take about 11 minutes AND having to turn it part-way through. Bagels take 7 minutes. A few positives: the closing function was very pleasant to use. Easy to change the power setting and time setting. Softening butter for recipes is convenient. Unfortunately, that's all. We wanted to like this, but it has been a great disappointment overall, especially given the price. In retrospect, I would have saved my money for something that works.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, October 24, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
I've had it for a few weeks. I've used the microwave the air fryer and even cooked a frozen burger using the From Frozen button. All work great. My complaint. I really want to use the Fast Combi function, but there's really no guidance for it that I can find. It would be really great if there was a guide or recipes giving time and temps for things. As it is I would have to guess.
I would recommend this to a friend!
Response from breville.comBy Customer Service, September 16, 2024
Thank you for your feedback. There is an e-recipe book available through the BMO870 webpage on our website.