Customer reviews from greenworkstools.com
Greenworks - 80 Volt 16 2kW Chainsaw with 4.0 Ah Battery and Charger - Green
Average customer rating
4.6
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
21
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
24 out of
25)
Customer Reviews for Greenworks - 80 Volt 16 2kW Chainsaw with 4.0 Ah Battery and Charger - Green
Posted by: Bill05
from AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Clean instrument but slightly heavier than I thought it might be, but no problem
Pros: Convenient, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Deadwood
from Custer, SD
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well made and light for a 80 V battery. The 80 V Battery gives me a longer cut time!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Knox tom
from Knoxville, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great. Cuts like butter. Highly recommend this product.
Pros: Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Works great - Poor assembly
on April 22, 2026
Posted by: Woodmiller
Gender:Male
[This review was collected as part of a promotion.] This saw works great, lots of power for an electric. I rate the operation 5 stars, but the assembly I give a 1. The upper handle was missing 2 screws that hold the right side to the unit. Also, the top green plastic housing was bowed up, causing a gap between it an the black housing. This was caused by the improper placement of the wires which run under the green housing. They were bunched together and not spread out so they would lay flat. I fixed these problems myself instead of going through the hassle of returning it.
Pros: Convenient, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, April 23, 2026
Hello Woodmiller. Thank you for your feedback. We are glad to hear the chainsaw is delivering the power and performance you expected, but we apologize for the assembly issues you encountered. What you described with the missing handle screws and the misaligned top housing is not typical. While we appreciate that you were able to make adjustments yourself, this is not the experience we want for our customers. If you believe the unit was not properly assembled, we recommend reaching out to Greenworks success team to report the issue. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Thank you again for bringing this to our attention, we appreciate your feedback and the opportunity to improve.
Thank you again for bringing this to our attention, we appreciate your feedback and the opportunity to improve.
Written by a customer while visiting greenworkstools.com