It came without a bolt and nut for the handle. I had to go buy one.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, May 31, 2021
Hello Bill,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
I love this lawnmower, although it is not quite as powerful as a gas lawnmower, it is sufficient enough & gets the job done mighty fine. Also I love the light weight & ease of operation, & if you get the other line of products like me, you won’t have to worry about having to use gas ever again, because where the gas prices are headed you don’t want anything else. I did extensive research & this is the best for both performance & handling of any battery operated lawn mower out there. Suggest getting an extra 5amp battery & using that one to start so you won’t have to change it in the middle of mowing your yard, & then you can always use the other for a backup if you ever need; & also buy an extra lawnmower blade in case it happened to break if you were to run over something like a big rock or tree limb & so you don’t have to worry about leaving your lawn unfinished. Also, they have good customer service & strive hard to support their products & make their customers happy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
4 stars because it is an electric mower that did a quality job of mowing a large yard for an hour and twenty five minutes straight without running out of battery. That is a cool feat, and the environmental benefits and also not having the noise and fumes of burning gas while mowing is great. Not 5 stars because the acceleration is poor on the self-propelled drive - top speed is good, but really when you're mowing you want it to take off quickly when you corner and it doesn't do that well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
This mower lasts just as long as the non self-propelled mower from my experience, which is amazing! I have a fairly large lawn (over 1/3 of an acre) and I can mow my whole lawn with just 2 batteries and in pretty quick time. I like that it's quiet! Mowing the lawn is much more enjoyable. I like the adjustable speed settings, although I wish it was a tad faster on the high setting. It cuts really well, haven't noticed any clippings left behind and my lawn looks amazing after it gets mowed. You can't beat the look of the lines you get with this mower.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So much better than gas!
on July 7, 2021
Posted by: Nickp
from Newtown, CT
Gender:Male
So much better than my old gas mower. Lightweight, easy to operate, and no maintenance.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
I bought the 80 volt 21 inch self propelled lawnmower a little over a year ago and it is awesome. It has a clean cut, mulches well and does a great job bagging. I really like how easy it is to operate. I bought the 5ahr battery for it and that’s more then enough power to mow my 1/2 acre property. The best thing about this mower is my wife likes operating it so that cuts down the amount of time I mow!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com