Customer reviews from greenworkstools.com
Greenworks - 80 Volt 21 Cordless Self-Propelled Lawn Mower (Battery & Charger Not Included) - Green
Average customer rating
4.7
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
436
4 Stars
88
3 Stars
12
2 Stars
5
1 Star
15
96%of customers recommend this product.
(
479 out of
499)
Customer Reviews for Greenworks - 80 Volt 21 Cordless Self-Propelled Lawn Mower (Battery & Charger Not Included) - Green
Posted by: Kroller
from Chicago
Gender:Male
Verified Purchase:Yes
First electric mower, will not go back to gas. Handles lawn easily with quiet operation, sounds like a hair dryer. Battery lasted about 45 minutes.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: bizcoachbrett
from Atlanta, GA
Gender:Male
Verified Purchase:Yes
I have used this mower twice since receiving it. The first cut was at its highest setting as my yard had gotten completely out of control with weeds almost a foot tall. It was so smooth and powered through all of those weeds without any problem. The simplicity of start and stop compared to typical gas made bagging and emptying the bag so easy. It was the fastest I have ever cut the lawn.
A week or so later I went back to do a proper cut on my zoysia lawn. I set the mower at 4 height and went to work. My lawn is very thick in some places and you could hear the mower power up to get through those areas. Again smooth cut and easy bagging process. With the thickness of the grass, I was actually worried the battery would die before I finish. My yard is very steep and I was using the self-propel feature a lot. It had no problem and the lawn looked great. The easy adjust height made it easy to cut the edge without scalping it like often happened with my previous mower.
Delivery is not the fastest, so be patient - it is worth the wait!
A week or so later I went back to do a proper cut on my zoysia lawn. I set the mower at 4 height and went to work. My lawn is very thick in some places and you could hear the mower power up to get through those areas. Again smooth cut and easy bagging process. With the thickness of the grass, I was actually worried the battery would die before I finish. My yard is very steep and I was using the self-propel feature a lot. It had no problem and the lawn looked great. The easy adjust height made it easy to cut the edge without scalping it like often happened with my previous mower.
Delivery is not the fastest, so be patient - it is worth the wait!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Steven Goddard
from Granger, Indiana
Gender:Male
Verified Purchase:Yes
I am very happy with my new Greenworks lawn mower. I have a severe case of arthritis in several joints in my body. I had a self-propelled Cub Cadet mower with a steel deck. It was hard for me to use. My Greenworks mower is much lighter & easier to handle. I was thinking of hiring a lawn service, but with this mower I will be able to mow my own yard for several more years. I am really impressed with the sensor technology. When i hit the thick grass by my septic system, the rpm's increase until i get thru it. With my old mower, i had to slow down or go back over it. My lawn looks uniform & clean cut. Plus, i can use the battery in my Greenworks snowblower too(which is very efficient).
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great But Not for Small Hands
on May 14, 2021
Posted by: Mary Lou
from Chicago
Gender:Female
While the mower is easy to handle and joy to mow with, the battery installation and removal are terrible. The battery is so heavy and sits so low there is little room for fingers to squeeze the release and pull it out. I put a shoelace under the battery when I insert it and use that to hoist it out while squeezing the release.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CHiggs
from Louisville, KY
Gender:Female
Verified Purchase:Yes
Quiet runs about 50 minutes on a charge. Lightweight and easy to start and self propelled is easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Lightweight, but difficult to mow near fences. Battery runs out too fast.
on May 15, 2021
Posted by: BWSC
from South Carolina
Gender:Male
This mower works well for small, wide-open yards with no walls or fences. It's easy to maneuver, easy to turn, and the battery is easy to plug in and detach and isn't bulky or heavy. The charger is great and very easy to use.
The problem with spacing and walls is there is an inexplicable 6-inch wide "front bumper" on this mower that prevents you from pushing up closely against walls and fences, requiring you to turn the mower sideways to mow against a fence. This is not ideal or practical in most cases, because there simply isn't enough room. And that also makes this mower difficult to use in tight spaces, such as around shrubs. I'm not sure why this big gap exists on the front of the mower and have never seen it on any gas or electric mower I've used.
The included 2W battery runs out, on average, in about 20 minutes, and takes 30-40 minutes to recharge. Obviously this isn't ideal, and on a yard larger than about 1/2 acre, you will be swapping out batteries a LOT and simply running out of juice. The charger cannot keep up with mowing and swapping. I knew this before buying, so it's hard to really complain, but buyers should have this info before buying and understand that this mower cannot be kept running continuously with two 2W batteries. There needs to be 10-30 minutes between each swap to make sure the new battery is fully charged.
Overall, the mower is probably a little overpriced, but I suspect that's because the batteries are VERY expensive, and that is driving up the price of the mower. The cost of a new or battery alone is about the same price as a brand new gas mower. So considering that rechargeable lithium batteries always have a finite life, it remains to be seen whether the long-term cost of owning this mower is actually less than the cost of a gas mower.
My initial estimate is that it will cost a lot more to buy and operate this mower over the long term (primarily because of periodic battery replacement) than a gas mower. So if you are interested in purely the cost-savings, this probably is not the answer. If your goal is to consume less or no fossil fuels, this is a great choice.
Written by a customer while visiting greenworkstools.com
Posted by: Mollyhatchet
Verified Purchase:Yes
The bagger is cheaply made. And it doesn't pick up grass on the edge.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 13, 2021
Hello Mollyhatchet,
Thank you for sharing your experience with this lawnmower. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations.
Our team apologizes for the delay in addressing your concern. If you still require assistance with this matter, we kindly request that you contact us directly for assistance and troubleshooting at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Thank you for sharing your experience with this lawnmower. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations.
Our team apologizes for the delay in addressing your concern. If you still require assistance with this matter, we kindly request that you contact us directly for assistance and troubleshooting at 1-888-909-6757 or by sending an email to info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Tom C 1947
Verified Purchase:Yes
I bought it because the battery system is compatible with several other tools I have. I have used it once, on an overgrown lawn and was extremely pleased with the speed and even cut. I used it in mulching mode and it did not leave the bunches of grass my old mower would leave. I was also pleased with the battery life. While the new one was charging I used an older smaller battery which lasted through the whole lawn with power to spare.
Written by a customer while visiting greenworkstools.com