Customer reviews from greenworkstools.com
Greenworks - 80 Volt 21 Cordless Self-Propelled Lawn Mower (Battery & Charger Not Included) - Green
Average customer rating
4.7
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
436
4 Stars
88
3 Stars
12
2 Stars
5
1 Star
15
96%of customers recommend this product.
(
479 out of
499)
Customer Reviews for Greenworks - 80 Volt 21 Cordless Self-Propelled Lawn Mower (Battery & Charger Not Included) - Green
Customer Rating
1
**Disappointed with the Lack of Speed & Self-Propelled Performance**
on May 1, 2025
Posted by: South
from Lambertville,Mi
Gender:Male
I had high hopes for my Greenworks lawn mower, but unfortunately, it has fallen short of expectations. The biggest issue I’ve encountered is the **lack of speed**—it moves far too slowly, making mowing the lawn a frustratingly sluggish process. I was particularly excited about the **self-propelled feature**, but it hardly engages properly. Instead of smoothly assisting with the workload, I find myself constantly struggling to get it moving at a reasonable pace.
For a brand that prides itself on innovation and efficiency, I expected better performance. I’ve tried troubleshooting, but the results remain unimpressive. If you’re looking for a mower that is truly self-propelled and moves at a decent speed, I’d recommend exploring other options.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 1, 2025
Hello South.
Thank you for sharing your insights and taking the time to discuss your experience. Greenworks Smart Cut technology automatically adjusts the power output based on grass conditions to maintain a consistent, high-quality cut. It does this by monitoring factors like grass density, height, and terrain, and then dynamically adjusting the blade speed and power delivery to the motor. This ensures the mower does not bog down in thick grass or overwork on thinner areas, providing a consistent and efficient cut. The self-propelled drive is engaged by levers on the handles, and the speed is controlled by a switch. The turbo mode increases 3000 RPM which helps the mower cut through thicker or longer grass more effectively. We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to show how to use the self-propelled feature. Please find it here (https://youtu.be/NUN1HvDgwrY?t=243). If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for sharing your insights and taking the time to discuss your experience. Greenworks Smart Cut technology automatically adjusts the power output based on grass conditions to maintain a consistent, high-quality cut. It does this by monitoring factors like grass density, height, and terrain, and then dynamically adjusting the blade speed and power delivery to the motor. This ensures the mower does not bog down in thick grass or overwork on thinner areas, providing a consistent and efficient cut. The self-propelled drive is engaged by levers on the handles, and the speed is controlled by a switch. The turbo mode increases 3000 RPM which helps the mower cut through thicker or longer grass more effectively. We have included a video for your reference that may assist you if you experience any challenges. It offers a step-by-step guide to show how to use the self-propelled feature. Please find it here (https://youtu.be/NUN1HvDgwrY?t=243). If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy peasy!
on May 2, 2025
Posted by: Annedgrandy
from Allentown PA
Gender:Female
[This review was collected as part of a promotion.] I bought this to cut our small, slight hilled front yard. It was so easy for me as the mower moves itself forward! I can’t believe I didn’t have a mower like this before, as I always struggled. The batteries held the charges and the cut was clean and crisp. I don’t even think anyone knew I was cutting the lawn as it was so quiet! Definitely a keeper.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Makes it Easy
on May 2, 2025
Posted by: Angelhorn1
from Terre Haute In
Gender:Female
[This review was collected as part of a promotion.] We have a camper lot and it was always challenging to lift the old mower into the truck to transport. This mower is lightweight and easy to transport and use. I actually look forward to mowing
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great with all the power you need. Works as advertised.
on May 2, 2025
Posted by: Big papa
from Hamilton Ohio
[This review was collected as part of a promotion.] I just received the mower and used it for the first time . I wish I had gotten it sooner. Much more power than my gas mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to use
on May 2, 2025
Posted by: Hydrangea
from Post Falls, ID
Gender:Female
[This review was collected as part of a promotion.] Bought this mower at the end of April and have used it twice so far. Batteries are fast charging and self propelled feature is good. Am just a bit disappointed that it leaves some grass behind on the lawn, necessitating a bit of raking (when using the catcher).
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Looking forward to using
on May 2, 2025
Posted by: ZeusThor
from Denver
Gender:Male
[This review was collected as part of a promotion.] Just purchased. Easy assembly. Charging batteries now.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, May 5, 2025
Hello ZeusThor.
Thank you for choosing Greenworks Tools for your lawn care needs! We are happy to hear that you are pleased with the ease of assembly. We would love to hear what you think of the Greenworks 80V self-propelled unit when you have a chance to use it a few times. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for choosing Greenworks Tools for your lawn care needs! We are happy to hear that you are pleased with the ease of assembly. We would love to hear what you think of the Greenworks 80V self-propelled unit when you have a chance to use it a few times. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So easy to set up
on May 3, 2025
Posted by: elizamay
from Boston, MA
Gender:Female
[This review was collected as part of a promotion.] Just bought this for tenants to use at their place. Very easy to set up. It’s great that you can store it vertically —takes up way less space. Will probably get one for my own home next year.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great
on May 3, 2025
Posted by: Michelle W
from Worland Wyoming
Gender:Female
[This review was collected as part of a promotion.] These lawnmowers are a game changer. My last lawnmower was like pushing a small car. Self-propelled is thebest
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com