Customer reviews from greenworkstools.com
Greenworks - 80 Volt 21 Cordless Self-Propelled Lawn Mower (Battery & Charger Not Included) - Green
Average customer rating
4.7
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
547
4 Stars
107
3 Stars
15
2 Stars
7
1 Star
19
96%of customers recommend this product.
(
600 out of
628)
Customer Reviews for Greenworks - 80 Volt 21 Cordless Self-Propelled Lawn Mower (Battery & Charger Not Included) - Green
Customer Rating
4
so far so good
on April 28, 2025
Posted by: mowmylawn
from Illinois
Gender:Male
[This review was collected as part of a promotion.] i am impressed with battery charge speed, and the power even in deep grass.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on April 28, 2025
Posted by: MetroGnome
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] It was time to get rid of the gas mower and I'm glad I went with Greenworks. First off, the noise reduction was pleasant to my ears. Cutting power was equal to my gas mower and the run time was about double what I expected. I was a little concerned that the unit was lighter and might bounce when I pass over my numerous tree roots. But there was no problem there. It also had no trouble with small sticks and cones. The opening to the rear bag is pretty large so the grass does not clog like my old mower. The cut was even and didn't tear the grass blades. There are several places in my yard where I have to stop and start the mower to get it across uneven pathways. No more pulling the old rip cord on the gas engine... just release the start handle, cross the path, and push the start button. Honestly, the hardest part of using this mower is removing the packaging. Well done, Greenworks!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Glad I bought it
on April 28, 2025
Posted by: Bigtuna
from California
Gender:Male
[This review was collected as part of a promotion.] No more spilling gas and oil. This mover cuts better than my previous mover and bags the grass very good. It is taking me a while to get used to the safety feature of no backing up as soon as you let go of the forward lever, you have to push for 6 inches or so further.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The best lawn Mower
on April 29, 2025
Posted by: Harish Melam
from Middletown
Gender:Male
[This review was collected as part of a promotion.] I bought this a month ago, this is the best lawn mower ever i have used. easy to operate.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Instructions
on April 29, 2025
Posted by: Janet A
from Cave Springs, AR
Gender:Female
[This review was collected as part of a promotion.] I bought this earlier this month and it didn’t come with any instructions. It was simple until I got to the handles. Not sure what to do about the black gasket around the handle fitting on the one side. I am looking for instructions online. I am eagerly awaiting to get this in my yard. It looks very nice and sturdy.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, April 30, 2025
Hello Janet A
We apologize that the machine did not come with instructions. We understand this may have caused inconvenience, and we are happy to provide you with a copy of the manual or answer any questions you may have. We have
dedicated support or documentation section where you can find user manuals, tutorials, or FAQs on the products page.
If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here
Assembly guide (https://youtu.be/vOl0PJ6QBGc)
How to attach side chute (https://youtu.be/x-7DeEMyapA)
Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines.
After attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We apologize that the machine did not come with instructions. We understand this may have caused inconvenience, and we are happy to provide you with a copy of the manual or answer any questions you may have. We have
dedicated support or documentation section where you can find user manuals, tutorials, or FAQs on the products page.
If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here
Assembly guide (https://youtu.be/vOl0PJ6QBGc)
How to attach side chute (https://youtu.be/x-7DeEMyapA)
Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines.
After attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Mower I've ever owned
on April 30, 2025
Posted by: JB51
from Detroit Area, Michigan
Gender:Male
[This review was collected as part of a promotion.] This is the start of my second summer season with this mower. I have a good size yard and the 5AH battery does the yard, most of the time. In the fall I used turbo mode to pick up leaves. Works great. Cuts smooth and even. This is an amazing mower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice machine. Easy assembly. Cuts and mulches very well.
on April 30, 2025
Posted by: ClintXXX
Gender:Male
[This review was collected as part of a promotion.] Nice mower. Like auto battery switchover. Good bagger and mulches well. Could have better instruction and larger print for older people. Did not realize the handle could be adjusted until I decided to watch a UTUBE video. Variable speed self propelled is good feature. Manuvering in tight places more difficult than I am used to. Over a good machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more GAS!
on April 30, 2025
Posted by: EasyPZ19
from New York
Gender:Male
[This review was collected as part of a promotion.] We purchased this mower a couple of years ago. Of course, I was skeptical, we have a lot of grass to cut and the gas mower usually did it on a little more than a full tank. The Greenworks mower is super quiet, NO GAS/Fumes, usually can get the job done on a single charge (2 batteries), and can be easily stored indoors! Ours starts every time, without delay, and has many useful features, no tune-ups required. Just push a button and go!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com