Customer reviews from greenworkstools.com
Greenworks - 80 Volt 21 Cordless Self-Propelled Lawn Mower (Battery & Charger Not Included) - Green
Average customer rating
4.7
(556 Reviews)
Rating breakdown 556 reviews
5 Stars
436
4 Stars
88
3 Stars
12
2 Stars
5
1 Star
15
96%of customers recommend this product.
(
479 out of
499)
Customer Reviews for Greenworks - 80 Volt 21 Cordless Self-Propelled Lawn Mower (Battery & Charger Not Included) - Green
Customer Rating
5
Glad I bought it
on April 28, 2025
Posted by: Bigtuna
from California
Gender:Male
[This review was collected as part of a promotion.] No more spilling gas and oil. This mover cuts better than my previous mover and bags the grass very good. It is taking me a while to get used to the safety feature of no backing up as soon as you let go of the forward lever, you have to push for 6 inches or so further.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The best lawn Mower
on April 29, 2025
Posted by: Harish Melam
from Middletown
Gender:Male
[This review was collected as part of a promotion.] I bought this a month ago, this is the best lawn mower ever i have used. easy to operate.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Instructions
on April 29, 2025
Posted by: Janet A
from Cave Springs, AR
Gender:Female
[This review was collected as part of a promotion.] I bought this earlier this month and it didn’t come with any instructions. It was simple until I got to the handles. Not sure what to do about the black gasket around the handle fitting on the one side. I am looking for instructions online. I am eagerly awaiting to get this in my yard. It looks very nice and sturdy.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, April 30, 2025
Hello Janet A
We apologize that the machine did not come with instructions. We understand this may have caused inconvenience, and we are happy to provide you with a copy of the manual or answer any questions you may have. We have
dedicated support or documentation section where you can find user manuals, tutorials, or FAQs on the products page.
If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here
Assembly guide (https://youtu.be/vOl0PJ6QBGc)
How to attach side chute (https://youtu.be/x-7DeEMyapA)
Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines.
After attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We apologize that the machine did not come with instructions. We understand this may have caused inconvenience, and we are happy to provide you with a copy of the manual or answer any questions you may have. We have
dedicated support or documentation section where you can find user manuals, tutorials, or FAQs on the products page.
If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here
Assembly guide (https://youtu.be/vOl0PJ6QBGc)
How to attach side chute (https://youtu.be/x-7DeEMyapA)
Greenworks Tools has a YouTube channel, offering videos on various topics related to our battery-powered and eclectic outdoor power tools, including lawn care, gardening, and DIY projects, we also have assembly videos for most machines.
After attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer support team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat with an Expert” in the bottom corner of your screen, Chat with a Live Agent Monday - Friday: 9:30am – 5pm EST or by calling 1-888-909-6757 between 9AM and 7PM EST, M-F. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Mower I've ever owned
on April 30, 2025
Posted by: JAJB
from Detroit Area, Michigan
Gender:Male
[This review was collected as part of a promotion.] This is the start of my second summer season with this mower. I have a good size yard and the 5AH battery does the yard, most of the time. In the fall I used turbo mode to pick up leaves. Works great. Cuts smooth and even. This is an amazing mower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Nice machine. Easy assembly. Cuts and mulches very well.
on April 30, 2025
Posted by: ClintXXX
Gender:Male
[This review was collected as part of a promotion.] Nice mower. Like auto battery switchover. Good bagger and mulches well. Could have better instruction and larger print for older people. Did not realize the handle could be adjusted until I decided to watch a UTUBE video. Variable speed self propelled is good feature. Manuvering in tight places more difficult than I am used to. Over a good machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more GAS!
on April 30, 2025
Posted by: EasyPZ19
from New York
Gender:Male
[This review was collected as part of a promotion.] We purchased this mower a couple of years ago. Of course, I was skeptical, we have a lot of grass to cut and the gas mower usually did it on a little more than a full tank. The Greenworks mower is super quiet, NO GAS/Fumes, usually can get the job done on a single charge (2 batteries), and can be easily stored indoors! Ours starts every time, without delay, and has many useful features, no tune-ups required. Just push a button and go!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Cutting to the Max!
on April 30, 2025
Posted by: Spencercutter
from Washington
Gender:Male
[This review was collected as part of a promotion.] This is the best mower I have ever bought. I am a gas type of guy but this power is way better and for the price kind of nice not having to deal with all that noise. For a quick cut and fast moving.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy Setup and Terrific First Mow
on April 30, 2025
Posted by: RussBob
from Perrysburg, Oh
Gender:Male
[This review was collected as part of a promotion.] The setup of the mower was straight-forward and simple. Using the mower for the first time was a breeze. The cut looked so much better than what we were getting at the end of last year with our old, gas-powered mower. Very impressed with greenworks and a great overall first impression!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com