Customer Reviews for Greenworks - 80 Volt 10-Inch Cordless Brushless Electric Pole Saw with 14.5 foot reach (Tool Only) - Green
Customer Rating
1
Do Not Purchase
on May 21, 2023
Posted by: Lawdog
from East Texas
Gender:Male
I bought the 80V Pro Max 10” pole saw. It worked only a few times until the chain wouldn’t cut. I tried to order replacement chain and they don’t have any available
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 31, 2023
Hello Lawdog,
Thank you for taking the time to review our 80V Pole Saw. We are sorry the chain has been unavailable, and we understand your frustration regarding this matter Delays have occurred and while we do not have a finalized ETA, please know that our team is working diligently to replenish the stock as soon as possible for our valued customers. In the meantime, you can use the specs from your manual to find the Oregon chain
Bar Length ..10" (254 mm) Chain Pitch .. 1/4" (6.3 mm) Chain Type .. 25AP058X (Oregon) Guide Bar Type .. 100SDAA041(Oregon)
If you have any issues locating a chain, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are happy to help you further.
I bought the pole saw which I love but it was too long at nearly 11 feet?! So I removed the extension piece and rewired the battery to the saw head and now it is 6 feet long and very easy to maneuver and cut with !! This saw will cut through anything and the reduced length makes it a breeze to handle. I know I voided warranty but I’d rather have a saw I can handle than a guarantee from the company about a product I know works great!
I bought this a month ago and am very happy with it. Like all the 80V tools it does a great job and has more than enough power. Very well balanced and super easy to use.
I was thinking of buying a gas operated chain saw but after further consideration bought this saw for a number of reasons. 1 it was battery powered, 2 it was quite, 3 it had an extension that allowed me to reach out if reach branches, and 4 it was provided me the most powerful saw all wrapped into these attributes. It so easy and safe to use. A great purchase that paid for itself because hiring a contractor would have cost the equivalent of the saw.
The product description includes the following: "8' extension pole for a maximum reach of 11 feet." However, the "extension" pole IS NOT an extension pole, it is a fixed length pole. The "maximum reach of 11 feet" implies there is a shorter (minimum) reach -- there is not! There is no way to remove any section of this pole (the wiring runs through all 3 pieces). Really misleading!!! This is an 11 foot pole. Period.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 10, 2022
Hello LLAN,
Thank you for bringing your concerns to our attention. We are sorry to hear that you felt the description misleading. The extension poles only have a fixed length and are not adjustable. While the handle on this model cannot be shortened, we would like to refer you to our 40V model, 20672, or our 60V model, 1405602 as they have a removable middle extension. See links below.
Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care directly 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.