Customer reviews from greenworkstools.com
Greenworks - 80 Volt 10-Inch Cordless Brushless Electric Pole Saw with 14.5 foot reach (Tool Only) - Green
Average customer rating
4.6
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
74
4 Stars
17
3 Stars
4
2 Stars
2
1 Star
3
89%of customers recommend this product.
(
68 out of
76)
Customer Reviews for Greenworks - 80 Volt 10-Inch Cordless Brushless Electric Pole Saw with 14.5 foot reach (Tool Only) - Green
Customer Rating
5
Great product
on August 30, 2024
Posted by: Deadlift
from NY
Gender:Male
[This review was collected as part of a promotion.] I own several of their tools and have been happy with them all so far. When I read about this product I noticed that some complained about the chain falling off the bar constantly. Mine came with the chain already installed and I assumed that it was ready to go. My second cut, sure enough the chain fell off. After checking I found the tension screw was loose, what happens when you assume. I put the chain back on adjusted tension properly and the unit has been performing flawlessly ever since. The hedge trimmer works just as well.
Pros: Easy to Use, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: Holmsey
from Columbus OH
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used this for trimming branches around driveway and perimeter of my lot. I worked great. Cut through like butter
Pros: Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Excellent tool
on October 7, 2025
Posted by: ZGfamily
from Salem, OR
Gender:Male
[This review was collected as part of a promotion.] This Pole-saw works flawlessly. It is kind of heavy but manageable with the shoulder strap included. I just wish it was a little longer. It is nevertheless a reliable tool. The battery and charger included make it a good deal.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Michael Crow
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great at first but the saw blade did not stay sharp very long. Otherwise it was a good purchase.
Pros: Convenient, Cost-Saver, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Heavy when extended
on June 17, 2025
Posted by: Billy$$
The chain comes off with every cut.It is also very heavy and unbalanced when extended
Response from greenworkstools.comBy Greenworks, June 17, 2025
Hello Billy$$
We understand that the weight of the unit is not ideal, and we are sorry to hear that it is causing you some dissatisfaction. We appreciate you bringing this to our attention
The chain will need to be tensioned periodically during use as sawing is a high friction use, high friction causes materials to heat up, chain is metal. Metal expands when heated, chain will need to be re-tensioned to account for this.
If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here (https://youtu.be/rFsPTdG82nM). If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
We understand that the weight of the unit is not ideal, and we are sorry to hear that it is causing you some dissatisfaction. We appreciate you bringing this to our attention
The chain will need to be tensioned periodically during use as sawing is a high friction use, high friction causes materials to heat up, chain is metal. Metal expands when heated, chain will need to be re-tensioned to account for this.
If you are facing any difficulties, we encourage you to review the attached video. It may offer a solution to your problem. You can access it here (https://youtu.be/rFsPTdG82nM). If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Do Not Purchase
on May 21, 2023
Posted by: Lawdog
from East Texas
Gender:Male
I bought the 80V Pro Max 10” pole saw. It worked only a few times until the chain wouldn’t cut. I tried to order replacement chain and they don’t have any available
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 31, 2023
Hello Lawdog,
Thank you for taking the time to review our 80V Pole Saw. We are sorry the chain has been unavailable, and we understand your frustration regarding this matter
Delays have occurred and while we do not have a finalized ETA, please know that our team is working diligently to replenish the stock as soon as possible for our valued customers. In the meantime, you can use the specs from your manual to find the Oregon chain
Bar Length ..10" (254 mm)
Chain Pitch .. 1/4" (6.3 mm)
Chain Type .. 25AP058X (Oregon)
Guide Bar Type .. 100SDAA041(Oregon)
If you have any issues locating a chain, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are happy to help you further.
Thank you for taking the time to review our 80V Pole Saw. We are sorry the chain has been unavailable, and we understand your frustration regarding this matter
Delays have occurred and while we do not have a finalized ETA, please know that our team is working diligently to replenish the stock as soon as possible for our valued customers. In the meantime, you can use the specs from your manual to find the Oregon chain
Bar Length ..10" (254 mm)
Chain Pitch .. 1/4" (6.3 mm)
Chain Type .. 25AP058X (Oregon)
Guide Bar Type .. 100SDAA041(Oregon)
If you have any issues locating a chain, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We are happy to help you further.
Written by a customer while visiting greenworkstools.com
Posted by: Edog
from Sterling, VA
Gender:Male
Verified Purchase:Yes
The products work well. No gas, no pull start, no loud noise, always starts! I have been using this 10 foot tree saw to limb up the trees around my house. Although a but heavy at the head, the saw works great and has saved me a lot of money. Limbs from trees were covering the grass in areas creating dead spots in my yard. Quick, easy, cost effective solution. I now have the 80V chain saw, leaf blower, weed eater and tree saw along with two regular batteries and one extended battery and am all set! Very happy!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
READ THIS - Misleading Product Description!!!
on May 9, 2022
Posted by: LLAN
from Maryland
The product description includes the following: "8' extension pole for a maximum reach of 11 feet." However, the "extension" pole IS NOT an extension pole, it is a fixed length pole. The "maximum reach of 11 feet" implies there is a shorter (minimum) reach -- there is not! There is no way to remove any section of this pole (the wiring runs through all 3 pieces). Really misleading!!! This is an 11 foot pole. Period.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 10, 2022
Hello LLAN,
Thank you for bringing your concerns to our attention. We are sorry to hear that you felt the description misleading. The extension poles only have a fixed length and are not adjustable.
While the handle on this model cannot be shortened, we would like to refer you to our 40V model, 20672, or our 60V model, 1405602 as they have a removable middle extension. See links below.
https://www.greenworkstools.com/40v-cordless-8-inch-pole-saw-20672
https://www.greenworkstools.com/pro-60v-brushless-10-inch-pole-saw-1405602
Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care directly 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Thank you for bringing your concerns to our attention. We are sorry to hear that you felt the description misleading. The extension poles only have a fixed length and are not adjustable.
While the handle on this model cannot be shortened, we would like to refer you to our 40V model, 20672, or our 60V model, 1405602 as they have a removable middle extension. See links below.
https://www.greenworkstools.com/40v-cordless-8-inch-pole-saw-20672
https://www.greenworkstools.com/pro-60v-brushless-10-inch-pole-saw-1405602
Should you have any further questions or warranty needs, please feel speak to Greenworks Customer Care directly 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Written by a customer while visiting greenworkstools.com