Customer reviews from greenworkstools.com
Greenworks - 80 Volt 10-Inch Cordless Brushless Electric Pole Saw with 14.5 foot reach (Tool Only) - Green
Average customer rating
4.6
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
70
4 Stars
17
3 Stars
4
2 Stars
2
1 Star
3
89%of customers recommend this product.
(
64 out of
72)
Customer Reviews for Greenworks - 80 Volt 10-Inch Cordless Brushless Electric Pole Saw with 14.5 foot reach (Tool Only) - Green
Posted by: Anonymous
from rock hill sc
Gender:Male
Verified Purchase:Yes
power and battery life areamwzing able to prune my trees withease will continue to purchase greenworks tools
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KHuck
from Missouri
Gender:Female
Verified Purchase:Yes
Powerful comfortable leaf blower. Very easy and convenient to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great polesaw!
on June 20, 2022
Posted by: Terry27
from Baltimore, MD
Gender:Male
I bought this a month ago and am very happy with it. Like all the 80V tools it does a great job and has more than enough power. Very well balanced and super easy to use.
Written by a customer while visiting greenworkstools.com
Posted by: Rcookster Ozark Al
Verified Purchase:Yes
Top quality. Very powerful. Impressed with the ease and the cutting ability. Recommend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Impressed
on June 1, 2023
Posted by: 2 Green thumbs
from Duluth, MN
Gender:Male
Just received my 80V 10" pole saw today. I cut around 40 2" to 4" branches off of my 70 year old pine trees. This thing works great. I'm 55 years old and after 40 branches I needed to take a break so I popped out the 2.5ah battery and stuck it in my 16" chain saw that I also received today and cut a ton of brush. I then took the battery out of the saw and put it in the string trimmer that I received yesterday and trimmed up my back yard for about a half hour. I still had one bar left on the battery after using all three tools.
Pros: Convenient, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mike Shiflett
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I enjoy the equipment I purchased. The chain saw part of this buy is not as sturdy as I hoped. The chain will often fall off of the bar even when using it lightly.
Pros: Convenient, Quiet, Environmentally Safe, Effective
Response from greenworkstools.comBy Greenworks, July 5, 2024
Hello Mike Shiflett.
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty on the tool and battery from the date of purchase. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing or you are still experiencing issues we recommend you to contact with us by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. We would like the opportunity to help you better.
Thank you for your review. We are sorry to hear that you have experienced an issue with the chain not staying on. New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar, and saw. Please ensure that when you remove the side cover that the following parts are there and in order: sprocket (chain wheel), chain wheel washer and finally the c-lip. These parts are imperative when it comes to keeping the chain on. Please note that this product carries a 4-year warranty on the tool and battery from the date of purchase. Wearable parts carry a 90-day warranty against wear and tear. If you notice any of these parts missing or you are still experiencing issues we recommend you to contact with us by Chat on www.greenworkstools.com or by phone at 1-855-345-3934. We would like the opportunity to help you better.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Great Concept, needs some refinement
on August 12, 2024
Posted by: Bonus68
from Seattle
[This review was collected as part of a promotion.] I bought this saw and the first day out I immediatly noticed several issues/quirks:
1. The chain. We spend more time the first 2 hours putting the chaing back on rather than cutting. We have the 12" chainsaw of which is AMAZING so we were excited for the pole saw...definityly NOT the same quality of saw. We work with chainsaws all the time and that chain just won't stay on no matter how tight we adjusted the tensioner...all the other saws worked great out of the box, but not this one!
1. The chain. We spend more time the first 2 hours putting the chaing back on rather than cutting. We have the 12" chainsaw of which is AMAZING so we were excited for the pole saw...definityly NOT the same quality of saw. We work with chainsaws all the time and that chain just won't stay on no matter how tight we adjusted the tensioner...all the other saws worked great out of the box, but not this one!
2.The connections on the pole are not very strong and the spring button holding it together fell out and I lost it. The saw has a tendancy to twist when cutting making it hard to saw through items over your head. Also the saw it heavier that anticipated...about the same as a gas powered saw.
3.Starting seems to be tempermental....imaging your up on the ladder, reaching the 12-14 foot up ready to cut, so you pull the trigger and the saw won't start? Happend several times to the point of being annoying.
Maybe we dont a lemon...we will be contacting the customer service under the "warranty" to see if this maybe the case. We will update the review accordingly along the way.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 13, 2024
Hello Bonus68.
Thank you for the detailed review. We are sorry to hear of the issues have experienced when using the 80V 10" pole saw.
Here you will find a few operational tips in the hopes they provide a better user experience.
When cutting a limb that is under tension be alert for spring back. When the tension in
the wood fibers are released the spring loaded limb may strike the operator and/or throw the
pole saw out of control.
New chain tends to stretch; and it is recommend to check chain tension frequently. Chain tensioned while warm may be too tight upon cooling. Check the “cold tension” before next
use. Follow instructions for lubricating, chain tensioning and changing accessories. Improperly
tensioned or lubricated chain may either break or increase the chance for kickback.
We have also shared a link below, Greenworks saw assembly and operation.
https://youtu.be/rFsPTdG82nM
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for the detailed review. We are sorry to hear of the issues have experienced when using the 80V 10" pole saw.
Here you will find a few operational tips in the hopes they provide a better user experience.
When cutting a limb that is under tension be alert for spring back. When the tension in
the wood fibers are released the spring loaded limb may strike the operator and/or throw the
pole saw out of control.
New chain tends to stretch; and it is recommend to check chain tension frequently. Chain tensioned while warm may be too tight upon cooling. Check the “cold tension” before next
use. Follow instructions for lubricating, chain tensioning and changing accessories. Improperly
tensioned or lubricated chain may either break or increase the chance for kickback.
We have also shared a link below, Greenworks saw assembly and operation.
https://youtu.be/rFsPTdG82nM
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on August 30, 2024
Posted by: Deadlift
from NY
Gender:Male
[This review was collected as part of a promotion.] I own several of their tools and have been happy with them all so far. When I read about this product I noticed that some complained about the chain falling off the bar constantly. Mine came with the chain already installed and I assumed that it was ready to go. My second cut, sure enough the chain fell off. After checking I found the tension screw was loose, what happens when you assume. I put the chain back on adjusted tension properly and the unit has been performing flawlessly ever since. The hedge trimmer works just as well.
Pros: Easy to Use, Effective, Powerful
Written by a customer while visiting greenworkstools.com