Customer reviews from greenworkstools.com
Greenworks - 24 Volt Stick Vacuum with 4ah Battery, Attachments, & Charger - White
Average customer rating
4.5
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
52
4 Stars
12
3 Stars
2
2 Stars
1
1 Star
5
90%of customers recommend this product.
(
46 out of
51)
Customer Reviews for Greenworks - 24 Volt Stick Vacuum with 4ah Battery, Attachments, & Charger - White
Posted by: Anonymous
from Omaha
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery life at full power is a little underwhelming. Not the biggest fan of the wall mount dock. But for spot cleaning and being a cordless vacuum that shares batteries with my other tools it's hard to complain. Good variety of attachments. Solid suction even on medium power. Would recommend.
Pros: Convenient, Cost-Saver, Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Ok for the price I guess
on February 22, 2026
Posted by: Tim 15
Gender:Male
We’ve had this for about 3 years now and the battery life is really bad and now the battery charging station isn’t registering the batteries being on the unit. The price is why we bought it as a second vacuum for upstairs but the Dyson we have is significantly better, but it’s also 2x’s as expensive.
Pros: Cost-Saver
Response from greenworkstools.comBy Greenworks, February 23, 2026
Hello Tim 15.
Thank you for your honest feedback regarding the Greenworks 24V Cordless Battery White Stick Vacuum w/ 4.0Ah USB-C Battery & Charger.
After approximately three years of use, noticeable battery degradation can occur, as lithium-ion cells naturally lose capacity over repeated charge cycles and time. However, the charging dock no longer recognizing the battery is not expected behavior and may indicate one of the following:
A failed charging dock (internal contact or PCB issue)
Battery terminal contamination (dust/debris on contacts)
A battery pack that has reached end-of-life or developed a fault
Recommended Troubleshooting
Inspect and gently clean the battery and charger contacts with a dry cloth.
Ensure the charger is plugged directly into a working wall outlet (not a power bar).
Confirm the LED indicator behavior on the charger (no light, flashing, solid, etc.).
If the charger is not registering the battery at all (no indicator response), it could possibly be a charger issue rather than just reduced battery runtime.
While we understand the comparison to your Dyson unit, performance differences often correlate directly with motor wattage, battery amp-hour capacity, and price tier. That said, the vacuum should still provide reliable secondary-use performance when functioning correctly.
After attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer success team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Thank you for your honest feedback regarding the Greenworks 24V Cordless Battery White Stick Vacuum w/ 4.0Ah USB-C Battery & Charger.
After approximately three years of use, noticeable battery degradation can occur, as lithium-ion cells naturally lose capacity over repeated charge cycles and time. However, the charging dock no longer recognizing the battery is not expected behavior and may indicate one of the following:
A failed charging dock (internal contact or PCB issue)
Battery terminal contamination (dust/debris on contacts)
A battery pack that has reached end-of-life or developed a fault
Recommended Troubleshooting
Inspect and gently clean the battery and charger contacts with a dry cloth.
Ensure the charger is plugged directly into a working wall outlet (not a power bar).
Confirm the LED indicator behavior on the charger (no light, flashing, solid, etc.).
If the charger is not registering the battery at all (no indicator response), it could possibly be a charger issue rather than just reduced battery runtime.
While we understand the comparison to your Dyson unit, performance differences often correlate directly with motor wattage, battery amp-hour capacity, and price tier. That said, the vacuum should still provide reliable secondary-use performance when functioning correctly.
After attempting the troubleshooting tip and, the problem persists. We recommend contacting our customer success team for assistance with properly submitting a warranty claim. They can be reached either using the online chat function, on Greenworks Tools page, accessible by clicking “Chat Now” in the bottom corner of your screen, Chat with a Live Agent or by calling 1-888-909-6757. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
POOR CUSTOMER SERVES
on March 2, 2026
Posted by: Mjgb
Bought this 25v battery stick vacuum on Sept 22, 2025 along with a 3 yr warranty. I didn’t use until Dec. 2025. Third time I used it on the lightest suction on a kitchen rug it picked up a small corner of the rug & I tried to shut it off immediately but it would not shut down so I had to release the rug manually. Vacuum immediately died & Greenworks would not replace the vacuum or even let me purchase the stick vacuum separately without battery or any attachments. Very disappointing, will not purchasing any Greenworks tools in the future & I have bought several in the past.
Response from greenworkstools.comBy Greenworks, March 2, 2026
Hello Mjgb.
Sorry to hear about this experience! Our team would be happy to investigate this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case. In the future, should you ever experience an issue we kindly request that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. We are always happy to help.
Sorry to hear about this experience! Our team would be happy to investigate this with you. Please note that a representative will reach out to you regarding this matter. Be sure to keep an eye on your inbox but also your junk/spam folder, just in case. In the future, should you ever experience an issue we kindly request that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a Live chat on www.greenworkstools.com. We are always happy to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love my Greenworks 24v vacuum!
on April 3, 2026
Posted by: Pattib2
from Kentwood La
Gender:Female
[This review was collected as part of a promotion.] The suction is good, picks up sand from hard floors. The battery lasts 45 minutes, and that is more than enough for me. The noise level is lower than I expected. The interchangeable parts are very useful.
Pros: Convenient, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Nanapam
from Ohio
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love this vacuum! I use it daily and so far I have no issues. Easy to carry up and down the steps and picks up everything!
Pros: Convenient, Easy to Use, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Lester E
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well and attachments and wall mount are well designed. I wish the battery lasted longer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great vacuum
on May 3, 2026
Posted by: Long
from Dallas TX
Gender:Male
[This review was collected as part of a promotion.] I bought similar one and still using. I really like it. With the great sales on Mother’s Day, I decided to buy another one for the backup.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Vinni
from Wabash, Indiana
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had one for a while and liked it so thought Id buy a backup battery but ended up just buying a second vac to leave on short attachment. Totally recommend even over dyson!
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com