Customer reviews from ashleyfurnitureus.com
Serta - Lori Three seat Multi-function Upholstery Fabric Sofa - Black
Average customer rating
4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
0
Customer Reviews for Serta - Lori Three seat Multi-function Upholstery Fabric Sofa - Black
Customer Rating
5
Great product and price
on August 23, 2025
Posted by: FaustinoG
I really like it. Firm but not uncomfortable and “assembly” is just screwing on the legs so that was very easy
Written by a customer while visiting ashleyfurnitureus.com
Customer Rating
2
Very hard for sleeping
on August 26, 2025
Posted by: RACHELR
Very hard, turned around and just bought a bed since I was not comfortable having guests use it/sleep on it.
Written by a customer while visiting ashleyfurnitureus.com
Customer Rating
5
Great purchase
on September 27, 2025
Posted by: ANGELG
Very comfortable and does not take up too much space.
Written by a customer while visiting ashleyfurnitureus.com
Customer Rating
3
on October 30, 2025
Posted by: LILLIANF
The futon looks great but it is stiff. Maybe need some more time to break in? Also the FedEx driver slide the box off the truck and tumble weed it to my front door. I was shocked. Set up was easy, just basically screw-in the legs. All legs had little caps on and one leg had a cap on so tight we had to try and cut the piece off. After assembly, I felt something poke me when I sat. There was a pointy part where your calves touch the couch. We thought I was stamper that may have come loose from the tumbling. I tried to hammer it and it made a hole and saw something sticking ou. I had to grab pliers and it was a large loose screw. It made a nice hole but was able to stuff the stuffing back in with a chop stick. It’s all I had and it worked.
Written by a customer while visiting ashleyfurnitureus.com
Customer Rating
5
Serta Langley Futon Sofa-Bed
on December 3, 2025
Posted by: RODNEYC
I installed this futon sofa-bed into my office-studio and absolutely love it.
Written by a customer while visiting ashleyfurnitureus.com