Customer reviews from frigidaire.com
Frigidaire - Gallery 1.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.6
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
86
4 Stars
26
3 Stars
2
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - Gallery 1.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
on December 6, 2025
Posted by: Denilynn
[This review was collected as part of a promotion.] Like the low profile, does not effect the space inside not necessarily a fan of the way the door opens from the bottom
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 8, 2025
Posted by: MBM18
[This review was collected as part of a promotion.] Great microwave! The only issue is that our glass plate broke after 3 months.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on December 20, 2025
Posted by: Chief2680
[This review was collected as part of a promotion.] Great fit, easy install. Templates should be on cardboard or something stiffer than paper for easier installation
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love these low profile microwaves. Gives plenty of height between the range top for tall kettles, and still plenty of room in the microwave.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 26, 2025
Hi there. We’re so glad to hear you’re enjoying your low-profile microwave! It’s great that it provides plenty of clearance for tall kettles while still offering ample space inside. Thank you for choosing Frigidaire and sharing your feedback! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Only one thing that keeps me from giving a 5 star rating
on January 15, 2026
Posted by: DNDWF
[This review was collected as part of a promotion.] This microwave is very nice, its low profiles provide me with the clearance I need and seems to work well. We have not had the opportunity to use all the features yet but this isn't our first Frigidaire microwave, it replaces one we already had. THE only thing that I was disappointed in on this low-profile model was that the top carbon filter cover has the locking tab that sticks up pass the frame of the unit. My cabinet door will not open or close without it hitting this tab. This should have been a "Flush" mounting cover plate. I had to modify the tab so my door would open/close.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 19, 2026
Thank you for sharing your detailed feedback! We’re glad to hear that your 1.2 Cu. Ft. Low-Profile Over-the-Range Microwave is working well and providing the clearance you need, especially as a replacement for your previous Frigidaire unit.
We appreciate your feedback regarding the top carbon filter cover and the locking tab. We understand how frustrating it can be when it interferes with your cabinet door, and your suggestion for a flush mounting cover is valuable. We will share this input with our product and design teams for consideration in future models.
Thank you again for taking the time to share your experience and helpful suggestions. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We appreciate your feedback regarding the top carbon filter cover and the locking tab. We understand how frustrating it can be when it interferes with your cabinet door, and your suggestion for a flush mounting cover is valuable. We will share this input with our product and design teams for consideration in future models.
Thank you again for taking the time to share your experience and helpful suggestions. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good purchase
on January 17, 2026
Posted by: bhsppy
[This review was collected as part of a promotion.] I have not had the microwave installed very long but it fits perfectly over my range and leaves plenty of space for large pots on my range for cooking.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 19, 2026
Thank you for sharing! We’re glad to hear your new Frigidaire microwave fits perfectly and gives you plenty of space for cooking. If you ever have questions or need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Over range MW
on January 24, 2026
Posted by: G AZ Man
[This review was collected as part of a promotion.] Very satisfied, but profile of the unit extends past cupboard, and your head might hit the corner of the MW if reaching into the cupboard. Packaging option should provide corner covers to cover sharp edges.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 27, 2026
Hi there! We’re glad to hear that you’re very satisfied with your microwave! We appreciate your feedback regarding the profile and sharp edges, and we’ll share your suggestion about corner covers with our team to help improve future designs.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Microwave!
on January 26, 2026
Posted by: Pand J
[This review was collected as part of a promotion.] Works Great!! We love the sleekness of the appearance and the space saving that it brings above the oven. The only thing I would change is to have the turn table integrated into the bottom of the microwave to allow for another inch of room in the cavity. We are really enjoying it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 27, 2026
Hi there! We’re glad to hear that you’re enjoying your microwave’s sleek design and space-saving features! Thank you for sharing your feedback about the turntable and for letting us know you’re having a great experience.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com