Customer reviews from frigidaire.com
Frigidaire - Gallery 1.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.6
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
76
4 Stars
22
3 Stars
2
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - Gallery 1.2 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
on September 18, 2025
Posted by: the fert man
[This review was collected as part of a promotion.] ease of installation and works as expected. would recommend to anyone.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Low Profile OTR microwave
on September 20, 2025
Posted by: AMD25
[This review was collected as part of a promotion.] Love the shorter height and sleek appearance of this microwave. It gives me more space between the top of my range and the bottom of the microwave, making it less frustrating when cooking with tall stock pots. Since we only use our microwave for reheating it does the job, although it takes a bit more time than the larger microwave we used to have. My only complaint is how difficult it was to install. The mounting locations for the screws to secure the top of the unit to the cabinet are in the cabinet joints, a perfectly horrible location to try to drill holes. We had to hack up the cabinet to get access to the mounting holes, and the mounting template wasn't accurate. It was an installation nightmare.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on September 21, 2025
Posted by: Annoyed tenant
In order to have a sleek appearing front, the door is an extra five inches wide or so which means you have to stand five inches further back from the microwave to keep it from hitting you in the face when you open it. Worse, the hinge is on the side with the food, not the side with the mechanical stuff, which means your food is further away than it should be when you open the door part way. Overall the door design is annoying and impractical just to make it look nicer when not in use.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 23, 2025
Thank you for sharing your feedback regarding the design of your microwave. We’re sorry to hear that the door functionality has felt inconvenient for you, and we appreciate you taking the time to let us know about your experience. If you would like further assistance, we encourage you to connect with our customer care team so we can review this in more detail. You may reach us through the Live Chat option at Frigidaire.com, or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. Your input is valuable, and we’d be glad to look into this further with you. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge
on October 20, 2025
Posted by: DMcRMcK
[This review was collected as part of a promotion.] The counter depth is just what I needed. No water and no ice I perfect as I don’t care for those features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Low-Profile perfection
on October 22, 2025
Posted by: Todd S
[This review was collected as part of a promotion.] Great Unit...Wonderful features and ease of use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek new fridge
on October 23, 2025
Posted by: DMcRMcKean55
[This review was collected as part of a promotion.] love my new fridge. Sleek design. Counter depth. No water or icemaker. Just the essentials!
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 24, 2025
Hello, DMcRMcKean55! We’re so glad to hear that you’re loving your new Frigidaire refrigerator! It sounds like the sleek design and counter-depth fit are just what you were looking for—simple, functional, and stylish. We appreciate you sharing your feedback and hope you continue to enjoy your new appliance for years to come.
If you ever have any questions or need assistance, our Customer Care Team is happy to help. You can reach us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, or chat with us online at www.frigidaire.com.
-Rox.
If you ever have any questions or need assistance, our Customer Care Team is happy to help. You can reach us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, or chat with us online at www.frigidaire.com.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on October 23, 2025
Posted by: Tonyray52
[This review was collected as part of a promotion.] I have not used it much but quality is top notch.
Response from frigidaire.comBy John, Online Outreach Specialist, October 23, 2025
Hello, Tonyray52. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com