It did not come with the correct clamps to install under granite, Which I had to purchase and install myself, wasn’t happy with Home Depot’s lack of follow up
Good functional dishwasher. Not too flashy and it has all the settings I need for my family. The washer is quiet most of the time. Initially it was a little loud at times but overall quieter than the one that broke down. I do not notice the noises that I first noticed upon the first few washes.
This dishwasher is nice looking and spacious but takes too long to cycle through cleaning and doesn't dry well.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 21, 2021
Hi there, and thanks for letting us know about the experience you've had with this model. While we're glad you've enjoyed the large capacity and attractive look of the dishwasher, we do regret that you feel the cycle time is too long and you've had an issue with drying. We know issues like that would cause concern.
The amount of time it takes to complete a cycle may be longer than it was in the past. Over the years the Department of Energy has altered the standards regarding water usage for appliances, and as a result the cycle time has lengthened to ensure the dishes still get the same quality cleaning performance. Our Design team will be advised of your concern for future review, and there are descriptions of the approximate time each cycle would take in the manual, if that may be helpful for you.
Regarding the drying concern, you may want to make sure the water is at least 120 degrees F; water temperature is important for drying performance. Using the Dry Boost option, or a rinse agent, can also help with drying. Further troubleshooting tips for drying are available in the manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
We hope this information is helpful in resolving these concerns, so you can enjoy the dishwasher without further issues. We're glad to assist with any other questions or concerns - best wishes! -Sarah@GEA
The dishwasher works ok but it was delivered with a sticker on the top of the door at the control buttons. When I removed the sticker the panel was damaged.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 20, 2021
Hello. We appreciate you submitting your feedback, though we hate to hear the control panel was damaged when you removed the sticker it was shipped with. We know how frustrating any damage would be, especially on a new unit.
Notice of the damage that was caused by the sticker will certainly be sent to our team for future review and consideration. We value your insight, as we certainly want to be aware of anything that may cause damage to our products.
If the functioning of the control panel is being affected, or you simply need to replace it, our service department can be reached at 1-800-432-2737 and our parts department is available at 1-877-959-8688. They would be glad to assist with your dishwasher, which is covered by a limited warranty for the first year.
We are happy to help if you have any other concerns or questions, and hope you are able to resolve this issue with damage soon so you can start enjoying your new dishwasher. -Sarah@GEA