Customer Reviews for GE - 24" Top Control Built-In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Customer Rating
1
Do NOT recommend
on May 27, 2026
Posted by: Thissucks133344
Lasted less than a year and a half then stopped rinsing and drying. Warranty is only good for 1 year. What a scam
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Dianna, GE_Appliances, June 1, 2026
We would like to assist. A member of our team will be reaching out to you via email. Please respond at your earliest convenience. In the meantime, if the dishes and other items are not drying properly, one thing to check is that the water entering the dishwasher should be between 120 and 140 degrees F for best wash and dry performance. We have an article from our website with this information and more troubleshooting that you can view here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_gl=1*. We also have the article form our website that will have more information on how to achieve the best wash performance at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18921&_gl=1*.
The baskets on top and bottom do not move easily. In fact, the bottom rack comes off its tracks too easily and is an aggravation. Appears cheaply made.
Response from geappliances.comBy Don, GE_Appliances, May 20, 2026
We'd like to assist with your dishwasher's racks not moving easily. It's important that you don't overload your dishwasher racks when loading dishes. Overloaded racks will prevent the rack from gliding smoothly. Our dishwasher upper racks are life-tested to handle a 30 lb. load; Lower racks are tested to handle a 50 lb. load. If this doesn't help, the next step we recommend is to uninstall and reinstall the lower rack to ensure its in place on the supports. If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Just way too loud. I will be removing it shortly and replacing with another brand.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Don, GE_Appliances, May 20, 2026
We'd like to provide some information on your dishwasher's sounds. Newer dishwashers may sound different from older models because of newer technology. It's normal to hear some sounds during operation. You can find information on your dishwasher's sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269. If you believe the sound you're hearing is abnormal after reviewing this article, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.
1. The loudest dishwasher I have ever used. 2. There is no way to reduce the time to less than 1 hour, which is actually about 2 hours including drying time. 3. most other dishwashers I have used have selections for time and or cycles. 3. Interior is all plastic and not sturdy. 4. The load capacity for dishes is somewhat stingy.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Response from geappliances.comBy Don, GE_Appliances, May 12, 2026
We'd like to provide some sone information on your new dishwasher's sounds. It's normal to hear some sounds during operation. Newer units sound different from older models because they have more features and use newer technology. You can find a description for the normal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269. Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
You only truly know the value of a product when something goes wrong and how they address it. I have never had a worse experience with any product I've ever purchased. I had the dishwasher professionally installed and it was apparent that something was wrong with the motherboard. It has been more than six months and 5 visits to repair and still I don't have a working product. So disappointed. I thought I was doing the right thing in buying GE. Never again....
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Jonathon, GE_Appliances, May 14, 2026
We're sorry to hear about the multiple repair appointments for your dishwasher. We see that you have been working with our internal team toward a resolution. We recommend continuing to work with your agent and if you have any additional questions, feel free to reply to the previous email without changing the subject.