Customer Reviews for GE - 24" Top Control Built-In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Customer Rating
2
Bad bottom drawer
on June 3, 2026
Posted by: Christy22
from Chicago suburbs
This dishwasher is really only an okay dishwasher. I have found that the bottom drawer is horrible in pushing in and out. It always gets caught and comes off the tracks. Very hard to put back in when it comes out
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Diego, GE_Appliances, June 5, 2026
We want to help you with your dishwasher's lower rack getting caught and coming off the tracks of your unit. We recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Easy installation and the dishwasher was user friendly so you can’t go wrong buying this product. We’ve had our GE dishwasher for 26 years and got this one as a replacement. I’ve always trusted the brand and hoping this will last another 20 + years
Lasted less than a year and a half then stopped rinsing and drying. Warranty is only good for 1 year. What a scam
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, June 1, 2026
We would like to assist. A member of our team will be reaching out to you via email. Please respond at your earliest convenience. In the meantime, if the dishes and other items are not drying properly, one thing to check is that the water entering the dishwasher should be between 120 and 140 degrees F for best wash and dry performance. We have an article from our website with this information and more troubleshooting that you can view here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_gl=1*. We also have the article form our website that will have more information on how to achieve the best wash performance at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18921&_gl=1*.
The baskets on top and bottom do not move easily. In fact, the bottom rack comes off its tracks too easily and is an aggravation. Appears cheaply made.
Response from geappliances.comBy Don, GE_Appliances, May 20, 2026
We'd like to assist with your dishwasher's racks not moving easily. It's important that you don't overload your dishwasher racks when loading dishes. Overloaded racks will prevent the rack from gliding smoothly. Our dishwasher upper racks are life-tested to handle a 30 lb. load; Lower racks are tested to handle a 50 lb. load. If this doesn't help, the next step we recommend is to uninstall and reinstall the lower rack to ensure its in place on the supports. If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Just way too loud. I will be removing it shortly and replacing with another brand.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Don, GE_Appliances, May 20, 2026
We'd like to provide some information on your dishwasher's sounds. Newer dishwashers may sound different from older models because of newer technology. It's normal to hear some sounds during operation. You can find information on your dishwasher's sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269. If you believe the sound you're hearing is abnormal after reviewing this article, we recommend scheduling an appointment with our Bodewell Service Team by calling 1-833-426-3393 or online here: https://www.bodewell.com/schedule-repair-service.