Customer Reviews for GE - 24" Top Control Built-In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Customer Rating
1
Wet Dishes
on July 5, 2026
Posted by: Lgneck
from Beaufort, SC
The dishes are always wet after the washer completes its cycle. The layout of the racks for placing your dishes and cups is not efficient. The silverware holder is just a basket without individual slots, which leads to the items being clumped together. Unfortunately, this appliance was part of a package deal for a new home. We will be replacing it soon.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki, GE_Appliances, July 7, 2026
Hot water is essential for proper wash and dry performance. The water coming into the dishwasher needs to be a minimum of 120°F and no greater than 150°F. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. If the incoming water temperature is less than 120°F, adjust the temperature of your water heater accordingly. We recommend using the Wash Heat Boost option on every cycle. This will further heat the water in the dishwasher which will not only improve the wash performance but the dry performance as well. It will aid in the evaporation of the water from the dishes when the cycle is complete.
The bottom tray keeps getting stuck when you push it in or pull it out of the interior part of the washer. It is like the wheels are not wide enough to keep it on his track. Feels a lot cheaper than a normal dishwasher.
Response from geappliances.comBy Vikki, GE_Appliances, July 7, 2026
We encourage you to make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service to do so.
The dishwasher is part of a new build house but has been broke and in need of repair since closing on 8 June 2026. Will be able to rate once it is fixed.
Response from geappliances.comBy Dianna, GE_Appliances, June 29, 2026
We would like to assist. A member of our team will be reaching out to you via email for more information. Please respond back at your earliest convenience.
This dishwasher is horrible. The bottom rack doesn’t stay on th tracks whether it’s empty or full. I’ve moved into a newly constructed townhouse last month and I want the builder to remove it and replace it with a better brand/modelv
Response from geappliances.comBy Don, GE_Appliances, June 25, 2026
We'd like to look into this further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
It's not even 2 years and it stops working. I am very disappointed. GE used to be a great brand
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Vikki, GE_Appliances, June 25, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience. In the meantime, we encourage you to check to be sure the controls weren't inadvertently locked. To lock or unlock the control panel, press and hold the "Cycle" pad for a full three seconds. We also recommend checking your household breaker box and make sure the breaker or fuse controlling the power to the dishwasher is still working properly.
This Dishwasher has been well maintained since new when we bought the house, used mildly (household of two), and it has already stopped working. Barely 3 years old... not even close to the industry standard. The real test will be what the service department does about it.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, June 25, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience.
The tips melted off the lower water pressure arm. The unit runs ok with the melted tips. The heating element melted the interior door causing a leak at the base of the interior door. After 34 mos of use the unit in inoperable without repair to the interior door and seal. It appears a design flaw, in the heating element proximity to the plastic interior door.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Diego, GE_Appliances, June 19, 2026
We want to help you with your dishwasher leaking. We are going to reach out via email to gather more information, please reply at your earliest convenience.