Customer Reviews for GE - 24" Top Control Built-In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Customer Rating
1
1 month old and parts falling off
on January 30, 2024
Posted by: disappointed 123456789
Nice look but very cheaply made - snap on dishrack wheels routinely fall off. Door gasket falls off. Very disappointed.
Brand new :(
Response from geappliances.comBy Charlie, GE_Appliances, February 6, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the dishwasher and we're happy to help.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
If the dishwasher gasket keeps falling we recommend referring to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37397
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
ok not to loud, it does seem to get the plastic containers dry, doesn't leave spots
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 1, 2024
Hello-Thank you for sharing with us. We are glad to see that this dishwasher is working well for you. It is wonderful to have you join the GE Appliances family. Our hope is that as you continue to use your dishwasher it will exceed your expectations. -Krystal@GEAppliances
I waited a year over to see how things are working in our newly built house, so far everything seems to work except for the dishwasher. I dont use them much only when its a little bit full but not that full since its just me and my husaband. So, for 13 months of using it -suddenly it wont lock, then all functions are not working anymore. Still waiting for the customer care to take care of this problem
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 5, 2024
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dishwasher is experiencing issues with the door not locking. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEAppliances
Even on max boost, doesn't dry nearly as well as previous year models. It is very quiet though, which is nice. We were given this dishwasher, but due to the drying issue would not buy one ourselves. GE repair came out said it's working the way it's supposed to, it's not just a cheaper model.
Response from geappliances.comBy Adrian, GE_Appliances, January 30, 2024
Hello there! Thank you for your review. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the unit's drying power. This is definitely not the consumer experience that we want or strive for, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances