Customer reviews from geappliances.com
GE - 24" Top Control Built-In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Average customer rating
4
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
328
4 Stars
107
3 Stars
81
2 Stars
34
1 Star
60
74%of customers recommend this product.
(
317 out of
431)
Customer Reviews for GE - 24" Top Control Built-In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Customer Rating
3
Followup: Excellent cleaning /POOR DRYING
on March 20, 2023
Posted by: Zootss
Thank you for referring me to the "Poor Drying" info. I also read the Owner's Manual. In my original review I stated: "Air drying of top rack glasses, cups & mugs impossible. Significant puddles remain on top of these items. The top rack does not pitch these items so that most of the trapped water can run off."
The Owner's Manual shows a photo of model 535's top rack with glasses and cups properly pitched to maximize draining of trapped water. It is also obvious that the rack depicted is different than the rack provided in my model 535. I have included photos which show the difference. Please advise how I can obtain a replacement rack of the correct design.
The Owner's Manual shows a photo of model 535's top rack with glasses and cups properly pitched to maximize draining of trapped water. It is also obvious that the rack depicted is different than the rack provided in my model 535. I have included photos which show the difference. Please advise how I can obtain a replacement rack of the correct design.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
4
Value
5
Response from geappliances.comBy GE Appliances, March 22, 2023
Hello - Thank you for the follow-up review, we really appreciate this.
We're going to be having one of our agents follow-up with you over the email. This way we can give some more information on this. Thank you again for taking a moment to share again.
Stay safe.
Jonathon@GEA
We're going to be having one of our agents follow-up with you over the email. This way we can give some more information on this. Thank you again for taking a moment to share again.
Stay safe.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
entry level in new home
on May 27, 2023
Posted by: Is washer
from Las Vegas
GE has a great deal with home builders i’m certain. home builders probably get some fees for passing on the manufacturer to your new home and you wind up paying 1200 for a washer than is worth 300, think about that. the his washer is loud inefficient and you have no place to put your dishes pots and pans. it’s ridiculous in space wifi own y. it uses a lot of water and at least so far the dishes come out ok.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 30, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are so sorry that this dishwasher did not live up to your expectations.
There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your dishwasher.
We appreciate you choosing GE Appliances for your home, and we will be sending this feedback to our product design teams for necessary improvements. - Adrian@GEA
There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your dishwasher.
We appreciate you choosing GE Appliances for your home, and we will be sending this feedback to our product design teams for necessary improvements. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Door problem
on July 30, 2023
Posted by: Bgates74
from Syracuse, Ut
One year into using this and the spring that prevents the door to slam down broke. One year!!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 1, 2023
Good afternoon,
Thank you for taking the time to provide a review on your GE Appliances dishwasher. We are truly sorry to hear that the door spring on your dishwasher is broken after one year of use as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team so we can get this repaired for you. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to provide a review on your GE Appliances dishwasher. We are truly sorry to hear that the door spring on your dishwasher is broken after one year of use as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team so we can get this repaired for you. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worse Dishwasher Ever
on July 30, 2023
Posted by: Microwave12345
Worse dishwasher I've ever owned. Does not clean the dishes; is extremely loud, and the controls froze after two uses and we are unable to use it. Getting rid of it!!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 1, 2023
Hi,
Thanks for telling us about your dishwasher. Having your unit operate louder than expected can be disruptive and we're sorry you went through this.
If you're unable to use the controls, they may be locked. To LOCK/UNLOCK the dishwasher control, press and hold the Cycle pad, or the Dry/Dry Boost and Steam pads simultaneously for 3 seconds. The Lock Controls light will turn on to indicate the control is locked and will turn off to indicate the control is unlocked. You can find more information on page 6 of your unit's Use and Care manual. Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.227757213.1800662886.1690898755-739314193.1669131848
If this doesn't help, you'll need to schedule service by calling 1-800-432-2737 or visiting the link below:
https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your time. We'll be here should you have any questions.
-Sylvia@GEA
Thanks for telling us about your dishwasher. Having your unit operate louder than expected can be disruptive and we're sorry you went through this.
If you're unable to use the controls, they may be locked. To LOCK/UNLOCK the dishwasher control, press and hold the Cycle pad, or the Dry/Dry Boost and Steam pads simultaneously for 3 seconds. The Lock Controls light will turn on to indicate the control is locked and will turn off to indicate the control is unlocked. You can find more information on page 6 of your unit's Use and Care manual. Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.227757213.1800662886.1690898755-739314193.1669131848
If this doesn't help, you'll need to schedule service by calling 1-800-432-2737 or visiting the link below:
https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your time. We'll be here should you have any questions.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on August 20, 2023
Posted by: Cindyp2023
from San Antonio Tx
This dishwasher is awesome. Everything comes out dry and sparkling clean. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product for price!
on August 21, 2023
Posted by: Gtstangx
from Long Island, NY
Great dishwasher. Super quiet and cleans really well.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on January 9, 2024
Posted by: J Da
from Shelby, AL
I've used the dishwasher once and then it stopped working. Had a repair person come out because the locking mechanism wouldn't allow the door to close. That got fixed on site. But now the control panel doesn't work. The dishwasher wouldn't turn on and the repair person left and said they would be back since it is under warranty. I have not heard back. I had always liked GE products, but the quality is just not what it used to be. I feel like I wasted my money on this dishwasher.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, January 19, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher stopped working.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher stopped working.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lock stop working
on January 29, 2024
Posted by: newhome2
I waited a year over to see how things are working in our newly built house, so far everything seems to work except for the dishwasher. I dont use them much only when its a little bit full but not that full since its just me and my husaband. So, for 13 months of using it -suddenly it wont lock, then all functions are not working anymore. Still waiting for the customer care to take care of this problem
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 5, 2024
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dishwasher is experiencing issues with the door not locking. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com