Customer Reviews for GE - 24" Top Control Built-In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Customer Rating
1
Broke Right After Warranty Ended
on July 16, 2025
Posted by: frustrated_12345
1 year warranty is a scam. Dishwasher conveniently stopped dispending pods and fails to dry dishes now just over one year after purchase so it is not covered.
What a joke. Make a quality product and make a better warranty. Never buying a GE dishwasher again.
Performance
2
Quality
1
Response from geappliances.comBy Adrian, GE_Appliances, July 25, 2025
We would like to assist you with this dishwasher and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
This dishwasher was installed and included as part of my new home purchase. It is very loud and quite often the pods do not dissolve. Capacity is okay, however the racks are a very cheap plastic so if you are not careful, I would not expect them to last. I would not have purchased this had I had a choice.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Diego, GE_Appliances, July 23, 2025
We would like to help you with the sound level and dispenser operation of your unit. Please ensure items are loaded properly, as incorrect loading can affect performance and noise levels. You can find loading tips specific to your unit on pages 11 to 15 of the owner's manual: https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
We are confident that the racks are built to withstand the unit’s cleaning and drying environments.
Regarding the detergent dispenser, we recommend using high-efficiency detergent in tablet or packet form. Also, ensure that the inlet water temperature is at least 120°F. Additional details can be found on page 9 of the manual.
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
So the dishwasher does a very good job of washing and drying dishes. It is a little flimsy, however. The rubber gaskets are loose around the door, as I had to press them back into their slot. But overall, not bad.
Response from geappliances.comBy Adrian, GE_Appliances, July 22, 2025
We are so excited that you are enjoying your dishwasher. Your feedback is extremely important to us. We will pass these comments regarding the door gaskets along to our product team to review.
This dishwasher has plenty of space, a variety of pegs to hold all different sizes of dishes and glasses, and cleans thoroughly. It is quiet and dishes come out clean!
The dishwasher does not dry dishes. The only way that I could get them to dry was to add additional drying fluid. The dishes are clean.
Response from geappliances.comBy Tierra, GE_Appliances, July 18, 2025
We'd like to assist you with your dishwasher. Make sure the inlet water temperature is at least 120°F. We recommend selecting Heated Dry or Dry Boost Normal/High. For further troubleshooting, please see page 20 of the owner's manual by going here: https://products-salsify.geappliances.com/image/upload/s--3wSe9zks--/a59b5d15aed1d69ae0bc2b25d1613503520e95e4.pdf
You can also refer here: https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-not-drying
If the dishes still won't dry after trying the suggestions above, you can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Great product for the price. Runs quietly, compared to our homes original 747 Kitchenaid. I only wish it had more rows on the bottom rack. Other than that issue, I am quite happy.