Customer reviews from geappliances.com
GE - 24" Top Control Built-In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Average customer rating
4
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
328
4 Stars
107
3 Stars
81
2 Stars
34
1 Star
60
74%of customers recommend this product.
(
317 out of
431)
Customer Reviews for GE - 24" Top Control Built-In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Customer Rating
5
Love the stainless steel
on March 22, 2022
Posted by: Anonymous
from Maryland
It makes my kitchen look very nice. It’s quiet and I love all the features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Takes a long time
on March 26, 2022
Posted by: Luke F
from Corona, CA
It takes a long time to wash, dry, and sanitize my dishes compared to my previous GE model I owned 15 years ago. That’s my only comment.
Features
4
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
Hi there - We apologize that your dishwasher is taking a long time to complete a cycle compared to the previous dishwasher. This can be discouraging, we know, and we're glad that your shared your experience here with us.
This article offers some insight as to why cycle times may be longer than what you're previously used to: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914&_ga=2.224091614.435921245.1648476361-1084580016.1645804717.
We also encourage you to review the cycle times explained on page 5 through 7 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.122322638.435921245.1648476361-1084580016.1645804717.
We hope this is insightful. Let us know if you need anything in the future - we're glad to help! Best, Kelsey@GEA
This article offers some insight as to why cycle times may be longer than what you're previously used to: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914&_ga=2.224091614.435921245.1648476361-1084580016.1645804717.
We also encourage you to review the cycle times explained on page 5 through 7 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.122322638.435921245.1648476361-1084580016.1645804717.
We hope this is insightful. Let us know if you need anything in the future - we're glad to help! Best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy!
on March 27, 2022
Posted by: ChrisMDR
from The Villages, Fl
This dishwasher is very noisy! It sounds like a helicopter is landing in your house. We checked to find out if it was installed properly and it was. Very cheap plastic on the inside. Do not recommend this dishwasher at all.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
Oh wow, we are so sorry that your dishwasher is operating so loudly it sounds like a helicopter is landing on your house! This is not something we would expect from this unit and we can completely understand your dissatisfaction.
There are many normal sounds you can hear from a dishwasher. Some sounds are normal, while others may be abnormal but have easy solutions. We encourage you to review this article that details normal and abnormal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.203060564.435921245.1648476361-1084580016.1645804717.
If the suggestions in the article do not resolve the issue, service may be needed. You can schedule service online at https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET.
There are many normal sounds you can hear from a dishwasher. Some sounds are normal, while others may be abnormal but have easy solutions. We encourage you to review this article that details normal and abnormal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.203060564.435921245.1648476361-1084580016.1645804717.
If the suggestions in the article do not resolve the issue, service may be needed. You can schedule service online at https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-GECares (1-800-432-2737) Monday through Friday from 7 a.m. to 10 p.m. ET or Saturday and Sunday from 8 a.m. to 6 p.m. ET.
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t work, can’t get service
on March 30, 2022
Posted by: Putin11
from Florida
Product was in new home purchase, never worked. Plumber came and could not fixed called GE three weeks ago for service and still waiting. Also have tried 8 nicknames and all rejected. I’m thinking negative reviews just aren’t accepted
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 5, 2022
We hate to hear that your dishwasher needed service and that you are still waiting for your appointment. We're confident that our technician will be able to fully repair your dishwasher. If you have any comments or concerns we can help with, please let us know. We are here for you. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Louder than expected
on March 31, 2022
Posted by: Jean7423
from St Louis
Although beautiful, it is louder than expected. In addition, there is sometimes a moldy smell. I have to prop it open for a day after running a wash to get the interior dry. I am using the highest level of drying. That alleviates the smell.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, April 1, 2022
Hi there, we're pleased to know you're so happy with how your dishwasher looks, but sorry it's louder than expected and that you're smelling some odors. We see how this would leave you less than thrilled with this unit and we're happy to help.
In regard to the noise, we're glad to share that with our product team so they can get an idea of ways we can look to improve upon this. In addition, we suggest the following article to help with any odors that might be present: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932&_ga=2.91816538.1143851936.1648644970-1233938546.1597758556
We hope you find this useful and we're wishing you nothing short of the best.
Guy@GEA
In regard to the noise, we're glad to share that with our product team so they can get an idea of ways we can look to improve upon this. In addition, we suggest the following article to help with any odors that might be present: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932&_ga=2.91816538.1143851936.1648644970-1233938546.1597758556
We hope you find this useful and we're wishing you nothing short of the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to Operate
on April 2, 2022
Posted by: Nittany Lion Fan
from East Coast
Product is very easy to program and gets the dirty dishes squeaky clean!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple to use
on April 8, 2022
Posted by: Rembrme457
from Las Vegas
Ease of operation. Being empty nesters and losing my IT department IE kids.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Cleans well
on April 10, 2022
Posted by: Kathy4475
from New Egypt
Racks are horrible to load and it takes forever to clean, even on the 1 hour cycle. But it does a good job cleaning.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 12, 2022
We really appreciate you taking the time to post a review on your dishwasher. You have a nice model and we're glad that you're pleased with its wash performance. Your feedback on the design and functionality of the racks is greatly appreciated. Pages 12-15 in the owner's manual provides a few examples on loading the unit. Check it out here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.220387736.1455932068.1649782016-1706229011.1648148062
It is normal for many dishwashers to run for up to two hours or more under certain conditions. Dishwashers now run longer to ensure good wash performance but they use less energy while running. Also, by using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water.
Thanks again! -Mikayla@GEA
It is normal for many dishwashers to run for up to two hours or more under certain conditions. Dishwashers now run longer to ensure good wash performance but they use less energy while running. Also, by using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water.
Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com