Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.7
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
797
4 Stars
104
3 Stars
33
2 Stars
9
1 Star
25
95%of customers recommend this product.
(
654 out of
692)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: Ethan Cole
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight but sturdy little laptop. Nice soft touch plastic, sharp screen, and nice keyboard feeling.
Written by a customer while visiting lenovo.com
Posted by: Red_114
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well built computer that is light, making it very portable. It is fast and the battery lasts for a good lenght of time. The display is easy to see while not being too large. Overall this is a good laptop to buy and is priced well. I would recommend this laptop to people that it's intended use fits their needs, meaning that heavy gamers would probably want something more powerful, but for everyone else this is a great little computer with up to date features and plenty of capability.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: J Vazquez
from San Juan, PR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, really satisfied with my purchase so far. Quick, responsive and the best part of all, powerful.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jerey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good storage plus its touch screen and the key board has a nice matte black to it. And the typing feels so good 5/5
Written by a customer while visiting lenovo.com
Posted by: Lorenzo P
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] A+ compact computer with tons of features. I enjoy the fast speed and reliability of the lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Disappointed
on August 16, 2023
Posted by: David Vessal
from Phila, PA
[This review was collected as part of a promotion.] I bought my ThinkPad X1 Carbon Gen 11 Intel (14”) more than a month ago. Honestly, I am disappointed. The touch screen has a lagging response. Sometimes it takes a long time to down load a site (it is not due to poor connection or speed, as I have strong wifi signal and 300mbps speed). I was much happier with my Lenovo X1 Carbon bought 7 years ago.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Dan Olsen
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the laptop! Works great for business and personal use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lilly D
from Westchester NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad X1 Carbon Gen 11 Intel (14”) is a steady laptop that allows me to carry out all necessary functions as a full time college student. This laptop has a reliable battery life and ample storage, allowing me to download software and tools for school as well as personal endeavors.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com