Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.7
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
797
4 Stars
104
3 Stars
33
2 Stars
9
1 Star
25
95%of customers recommend this product.
(
654 out of
692)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: Pete1234667890
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s surprisingly slow using windows 11. Builds that take a few seconds in wsl/ubuntu take several minutes in windows. Other similarly configured Lenovo X1s/P1s I have don’t act the same.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 8, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: David Mora
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size for my needs, easy setup for when working from home and easy to carry when traveling. Fast computer, great screen resolution and plenty of plugs to connect other devices.
Written by a customer while visiting lenovo.com
Posted by: Sam Shah
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very light and fast laptop. Very Good for video streaming
Written by a customer while visiting lenovo.com
Posted by: User234
from Richmond, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Arrived quickly and was easy to setup, system works great and runs exactly as I had hoped. The laptop is very portable and the processor speed is great. Only problem is that the system that does the face id only works if you’re within a certain pov from your computer, not a big problem as it works well enough but slight annoyance sometimes.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CKazoo
from West Newbury, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Lenovo ThinkPad X1 was a breeze to set up and I have found it intuitive and easy to use. The power lasts a reasonable amount of time when I leave it unplugged. I am able to watch my shows and videos with ease and of good quality. It has met my expectations.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: BakerT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the Thinkpad X1 for my son who is about to start college majoring in Mechanical Engineering. This computer was recommended by 2 engineers that have used theirs through college and work. My son set it up and has really enjoyed it so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kevin Onorato
from Rosemont, IL 60018
Verified Purchase:Yes
[This review was collected as part of a promotion.] I buy them for all staff. They are light, w a nice bright screen, and have plenty of power. The key is the light weight as no one complains about traveling with it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Awesome product with great service and customer su
on October 11, 2024
Posted by: Dayngerous Weaver
from Idaho
Verified Purchase:Yes
Awesome product full of everything anyone would possibly need
I would recommend this to a friend!
Written by a customer while visiting lenovo.com