Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.7
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
797
4 Stars
104
3 Stars
33
2 Stars
9
1 Star
25
95%of customers recommend this product.
(
654 out of
692)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Customer Rating
3
Great light, powerful, business laptop. Buggy
on November 14, 2023
Posted by: Jake2928
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Negatives - why they have Fn and Ctrl buttons in opposite place is beyond me. You can make then function opposite (normal) but the keys are forever labeled wrong. SO ANNOYING!!
Boots slower than at least the Yoga line, Fingerprint reader not work so well. Gets slightly warm but its so thin probably to be expected. Most annoying thing of all. display automatically dims, too dim, then gets real bright after 5 seconds or so. does this as web page changes etc so constantly! IDK how to get it to stop but its the worst!
The good - Lightweight and portable make it awesome for people on the go. Battery not bad with IPS display. Mine has i7 w/ 32 GB RAM so it has more power than needed. I really want to love this laptop but the screen dimming and getting bright make me want to throw it out a window.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 16, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Spencer in AZ
from Scottsdale, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the X1 Carbon Gen 11 to replace a ThinkPad P14s, which was a great laptop. What I like about the X1 is the lightness. I take my laptop everywhere along with other devices in my backpack and I can definitely tell a difference in the weight. The one I have has a touch screen, which is very convenient. The keyboard feel is excellent and the speakers are nice. I connect to a 43" Samsung LED monitor and the quality of the image is excellent. Very happy with purchase and Lenovo for small business is the way to go when purchasing. No standing in line at a store.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sungkyu
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight and fast shipping. Productive and effective process for core programming and software design.
Written by a customer while visiting lenovo.com
Posted by: Abdur Sami
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the ThinkPad X1 Carbon Gen 11 Intel (14”) in Black, and I must say, it's one of the best thin and powerful laptops I've experienced. Here's my personal review:
Design and Build: The first thing that struck me was its sleek and sturdy design. The laptop feels premium, and its black finish gives it a professional look. It's incredibly lightweight and slim, making it perfect for carrying around, whether it's for business trips or working from cafes.
Display: The display is vibrant and bright, offering excellent color accuracy and sharpness. Whether I was working on spreadsheets or watching videos, the clarity was outstanding.
Performance: This is where the ThinkPad X1 Carbon truly shines. Powered by a 13th Gen Intel Core processor, it handles multitasking effortlessly. I could have multiple tabs open, work on intensive applications, and the laptop didn't skip a beat. The 32GB RAM and 1TB SSD provide ample space and speed for all my needs.
Keyboard and Touchpad: Lenovo has always been known for its keyboards, and the X1 Carbon lives up to that reputation. The keys are well-spaced, responsive, and typing for long hours is comfortable. The touchpad is precise and responsive, making navigation a breeze.
Battery Life: The battery life is impressive. It easily lasts through a full workday without needing a charge, which is essential for a portable laptop.
Connectivity: With a wide range of ports, connecting to various peripherals is not an issue. It's a great feature for professionals who need to connect to different devices.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: K Kullab
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great overall laptop. My only complaints are: 1. The touchpad is too small - due to the additional track point buttons (I would have sacrificed the track point function all together for a larger track pad if that was an option) 2. Wish there was an additional USB C on the right side. 3.
That the fingerprint-magnet surface wasn't so difficult to actually clean.
4. Not a Lonovo issue per se, but Im not a fan of Window 11.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: AMHos
from Argentina
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's an amazing product. High quality and performance.
Written by a customer while visiting lenovo.com
Posted by: Albertine
Verified Purchase:Yes
Only one week or so using this new Laptop. It is very light and easy to deal with. I have used several Thinkpads over the years, my last Lenovo purchase gave me problems after four years of use. That was too short a life time for my taste. I am expecting more of this one. A good start is that it does not overheat like the other has been. Time will tell. One issue in setting it up: the Wifi reception is not stellar it gives me two or three bars where my other laptop and tablet give me four or five bars. This came equiped with Window 11, a source of problems over the past year.
Written by a customer while visiting lenovo.com
Posted by: JOHNJAY
from Dallas Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer and east shopping experience. I wanted a computer that was packed with the upgrades to keep the computer running with no issues and I believe this will be it. Small and lightweight make it a great choice while I am traveling.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com