Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.6
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
249
4 Stars
28
3 Stars
19
2 Stars
4
1 Star
12
91%of customers recommend this product.
(
198 out of
218)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: Red_114
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well built computer that is light, making it very portable. It is fast and the battery lasts for a good lenght of time. The display is easy to see while not being too large. Overall this is a good laptop to buy and is priced well. I would recommend this laptop to people that it's intended use fits their needs, meaning that heavy gamers would probably want something more powerful, but for everyone else this is a great little computer with up to date features and plenty of capability.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: J Vazquez
from San Juan, PR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, really satisfied with my purchase so far. Quick, responsive and the best part of all, powerful.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jerey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good storage plus its touch screen and the key board has a nice matte black to it. And the typing feels so good 5/5
Written by a customer while visiting lenovo.com
Posted by: Lorenzo P
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] A+ compact computer with tons of features. I enjoy the fast speed and reliability of the lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Disappointed
on August 16, 2023
Posted by: David Vessal
from Phila, PA
[This review was collected as part of a promotion.] I bought my ThinkPad X1 Carbon Gen 11 Intel (14”) more than a month ago. Honestly, I am disappointed. The touch screen has a lagging response. Sometimes it takes a long time to down load a site (it is not due to poor connection or speed, as I have strong wifi signal and 300mbps speed). I was much happier with my Lenovo X1 Carbon bought 7 years ago.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Dan Olsen
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the laptop! Works great for business and personal use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Happy ThinkPad X1 User
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This particular built meets all expectations; speed, size, lightness, presence of right inputs, great speakers, keyboard and especially the touchpad. Unlike other brands, this touchpad can actually replace the need for the mouse.
Written by a customer while visiting lenovo.com
Posted by: Lenovo User since 2009
from Midwest
Verified Purchase:Yes
I love Lenovo Laptops. However this last laptop's Windows 11 has been troublesome. My PIN failed right away and so far cannot be fixed. Bit Locker is a roadblock to repairs. McAfee was nearly impossible to remove (should not be installed without the buyers permission). I could not remove it with Windows native uninstall utility. While my laptop is usable these glitches are maddening. This figures into my lower rating of my purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com