Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.6
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
249
4 Stars
28
3 Stars
19
2 Stars
4
1 Star
12
91%of customers recommend this product.
(
198 out of
218)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: Rachelachel
from Tacoma, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I previously had an X1 as a company laptop, and after leaving that job, I tried to find less expensive options that still performed well. I’m here to tell you that this is the best PC I’ve ever used, and I’ll be loyal to this product like for as long as it exists.
Lightning fast; ultra quiet, even with the fan at max speed; and an EIGHT HOUR BATTERY LIFE. It feels like true luxury to not be chained to a wall.
Oh, and I’ve even played the Sims on here just to put it through its paces. It handles that sort of gaming just fine.
Love this computer!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Francis Alejandrino
from tucson, az
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop was fast and light. A perfect laptop for work when travelling alot.
Written by a customer while visiting lenovo.com
Posted by: Traveling Physician
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the Lenovo think book! My husband has Apple Mac Air, which doesn’t have the touchscreen feature. I’m so glad the Levono think book has the touchscreen feature.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DrLeo9
from Ithaca, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best laptop I've had. I've bought a string of Lenovos over the years (came over to them once Dell's tech support fell apart), and I've been happy with them all. But this is the best by far, far superior to my last one, the Nano, which was cute, but not as easy or pleasant to use as this one.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Wild bunch
from Berkeley Springs
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fantastic laptop with great sound! Setup and configuration was super straightforward
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MHLeonel
from New York, NY
Verified Purchase:Yes
Excellent quality equipment, very light and high performance
Written by a customer while visiting lenovo.com
Posted by: Bob F Silicon Valley
Verified Purchase:Yes
This was the worst laptop experience ever. I will never buy Lenovo again.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 13, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
If it's a technical issue, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
If it's a technical issue, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: affa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what we wanted, great laptop at a great price. If the screen can be brighter then it'd be perfect.
Written by a customer while visiting lenovo.com