Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.7
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
797
4 Stars
104
3 Stars
33
2 Stars
9
1 Star
25
95%of customers recommend this product.
(
654 out of
692)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: rozzee
from Fort Lauderdale, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lenovo X1 Carbon, is exactly what I need for my business to run smoothly on the go. EXCELLENT LAPTOP- LIGHTWEIGHT, FAST, SUPERIOR QUALITY PRODUCT
Written by a customer while visiting lenovo.com
Posted by: MI Grad student
from Traverse City Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 4th Lenovo. It is very fast for the programs I run (MS Office and Adobe so far). Battery life has been great, too.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Brendan Egan
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lenovo has sent me two malfunctioning monitors. It's been 3 weeks and I'm still yet to get a working monitor. In my entire career, I've never been treated as poorly as I have by Lenovo.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, July 5, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: ankit gupta
Verified Purchase:Yes
[This review was collected as part of a promotion.] really great laptop..love the look and feel as well as good battery life. Performance is also great !!
Written by a customer while visiting lenovo.com
Posted by: Rial S
from Chattanooga, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Waiting to find out if the Intel 13th Gen will be an issue, but the device has been fantastic and worked out of the box perfectly. Immediately installed Arch Linux, btw.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: IT Steve
from Toledo, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good quality and fast delivery. We have used Lemovo for the last few years. Very reliable.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: AuroraX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is call X, you know what it means.
3rd unit in the last 20 years. Those units are designed perfert for the work.
Written by a customer while visiting lenovo.com
Posted by: Mario Guaragna
from Conroe, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Strong, reliable, light and powerful. It is my third ThinkPad X1 Carbon and will not be the last!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com