Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.6
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
249
4 Stars
28
3 Stars
19
2 Stars
4
1 Star
12
91%of customers recommend this product.
(
198 out of
218)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: Pete9
Verified Purchase:Yes
[This review was collected as part of a promotion.] The X1 Carbon Gen 11 is sleek and performs well. It also arrived one day after purchase and setup was seamless. So far I am thrilled with the purchase.
Written by a customer while visiting lenovo.com
Posted by: Wleifong
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent laptop. Probably a bit over my needs, but no regrets in buying it. My two reasons for choosing Lenovo: (1) positive reviews in PC magazines and (2) reliable performance from my previous Lenovo.
Like many, I have older hardware and software that I did not want replace. I bought an early version of the ThinkPad USB-C dock to solve my hardware requirements. Compatibility is always a concern, even within the same product line. Fortunately, the specs were fairly good.
As for the software, one 3rd-party program crashed the system. However, Lenovo online support removed the corrupted files and restored my system to a workable state. That's customer service at its finest!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kaoh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight great laptop for work. You will not be disappointed.
Written by a customer while visiting lenovo.com
Posted by: The Other CherieP
from Sacramento, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a sleek and light little machine. I don't like heavy laptops and this one has been a very pleasant surprise. The keyboard is a little clacky sounding but has nice feedback to the fingers. I like that it does NOT have a keypad so the keyboard and touch pad are centered but not under my palms where I rest my hands to type. Love it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Southern Siege Sauce Co
from Vicksburg, MS
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is incredibly light and responsive. It has several features that make it incredibly user friendly from just accessing the laptop with facial recognition to all of the apps that are available. The fact that it is climate pledge friendly is a definite plus and works with my company’s plans to have as minimum and impact on the environment as possible. If you are looking for a solid laptop for your small business, this is it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Judy McGee
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great small and light laptop. Fast processing for my simple spreadsheets and work that I need to do. Great color and hi definition screen.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Adrian Wayne Bailey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only had the La[top since Christmas( received as a gift) and I Loved it until I booted it on 1/21/2024 and only half the screen lit up. Called customer service and they said they would send a replacement rather than having me send in for repair. If/when I receive the replacement laptop and if in good working rider, I would upgrade the review to 5 stars . AS long as it works, I really do lke this laptop
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 24, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Kamran A89
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] like it, but the pricing and discounts seem not accurate and for marketing purposes mainly
I would recommend this to a friend!
Written by a customer while visiting lenovo.com