Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.6
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
249
4 Stars
28
3 Stars
19
2 Stars
4
1 Star
12
91%of customers recommend this product.
(
198 out of
218)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Customer Rating
5
Quality-built versatile and light business laptop
on January 15, 2024
Posted by: PapaG
from Washington, DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I work from home and have bought several different lightweight but powerful laptops. They all performed well, but I was extremely disappointed with the build quality of those machines. Most of the time the hinge or something else would break within 2-3 years and it would cost more than worth it to replace.
I have had bad quality experiences with high-end HP ultra-lights. The only other machine I considers was the Dell XPS. But they don't seem to offer as much carbon fiber anymore as they did in the early versions. Also, the top models were just as pricey as IBM.
Do I did a LOT of reading up on options this time around, hoping to not have the same quality issues for a supposed "quality" business laptop. The ThinkPad X1 has long been high on my list, but the one complaint of most reviewers is the price - "you just have to wait for a sale." So when I saw an offer for a perfectly equipped X1 Carbon for 60% off after Christmas, I pounced (they have since sold out).
Very very very happy with the machine so far. As many reviewers have noted, the choice of ports is awesome. Business people need legacy USB-A as well as new faster USB-C ports, and having an HDMI port is tremedous when you travel. That standard is by far the most popular out there still when you need to project / share. Some people wish there was an SD card, but that can be remedied with a $10 adapter, and that's more for personal use. Business users usually don't worry about SD cards.
The build quality has also been impressive. The hinges feel SOLID. And while the machine is very light, there isn't too much flex when you push on it like think plastic or aluminum from other brands.
There is not to much "junk" software on the machine, which is great. But I do have a small gripe with Microsoft. They insist on turning on One-Drive login and it is set up to automatically try to back up by default. It was non-trivial for me to stop the backup, erase one drive, and try to find a way for it not to auto-start and auto-login every time. I prefer good old fashioned USB drive backup for $50 vs having to pay Microsoft year-over-year for cloud storage.
So overall, my X1 Carbon ThinkPad is an excellent all-purpose machine, but especially for business users. We'll see how it hold up in 2-3 years, but I am confident it will do fine.
Written by a customer while visiting lenovo.com
Posted by: S Hayes
from Travel between Louisiana and Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very light and fast. This is taking the place of a Yoga I have had for 6 years. Great solution for my travel, work and teaching needs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: user4282024
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light and good quality. The fingerprint scanner I would say is not the smoothest. Did get it when it was half off so that made it for sure worth it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jay Money
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ran my Gen 2 X1into the ground (11 years with no issues, only upgraded the SSD once for more space). When it comes as finally time for a new personal machine it had to be an X1.
Written by a customer while visiting lenovo.com
Posted by: Cooper Cars
from Denver,CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] This computer is better than expected! Made my other computer look old and out dated!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ajshirk
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works as described. Fast an efficient, another great Lenovo machine as we have purchased 20 similar United over the past 5 years.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Huge Man
from Chesapeake, Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sweet unit. Nice to use. I would recommend this to a friend.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Yet another Dmitry
from San Jose,.CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Arguably the best business laptop - slim ultrabook shape packed with a lot of performance. Even the i5 CPUs will be enough for most consumers but I chose the i7 model and it's.just amazing. Lots of E cores allow you to run many tasks in parallel and the performance cores give you the extra performance boost. Most of the non-enterprise buyers won't need the enterprise features of the xx65 CPU models, so choose just what you really need.
I have been the X1 series fan for years. I am glad that Lenovo continues to upgrade this model without breaking all the good things that makes X1 Carbon so special.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com