Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.6
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
249
4 Stars
28
3 Stars
19
2 Stars
4
1 Star
12
91%of customers recommend this product.
(
198 out of
218)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: Woodway
from Milwaukee, WI
Verified Purchase:Yes
X1 Carbon is one of the best general purpose business laptops. It is light weight. Extremely well built and will last for many years.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: TerriB
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a bit concerned that nothing is consumer-upgradeable, i.e. battery, RAM, and hard drive. Also, the keyboard is not like any of my previous Thinkpads/Lenovo Thinkpads (this is my 5th or 6th). The keys are much shallower, and it takes some getting used to, and so far I can't touch type as quickly. Hopefully I will get used to that soon. On the plus side, it's SOOO light (compared to my old 16" T50, which did not have a SS drive). Not much bigger/thicker/heavier than an iPad.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rackzilla
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer. Love everything about it. Would recommend to friends and family
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JayLi
Verified Purchase:Yes
Overall it's good. But the fingerprint and face id is not efficient, I still need to use pin to unlock my laptop everytime.
Written by a customer while visiting lenovo.com
Posted by: Me and my pc
from Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is super lightweight. Very nice keyboard. It does come set to a very sensitive touchpad. Had to adjust since my hand an inch above it would cause the mouse to jump or the doc to close. But overall fantastic!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: casee
from Maryland
Verified Purchase:Yes
This laptop seems to be working out well thus far. The keyboard is nice type with.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Md Mahmud
from Huntsville , Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is good so far. I have been using this laptop since January. Pretty much stylish and light weight as well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bax1
Verified Purchase:Yes
About a day after receiving the laptop, the keyboard stopped working. I would have expected it to just work for a laptop that costs so much or a replacement to have been sent. Nope. I ended up returning it. However, in the short time that I had the laptop I really liked it. I would probably get another one.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com