Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.7
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
797
4 Stars
104
3 Stars
33
2 Stars
9
1 Star
25
95%of customers recommend this product.
(
654 out of
692)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: ABERZ
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a little warrior of a machine. Thin yet powerful. Very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: GovindSingh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop made even better in this generation. Good battery life and powerful processor.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JK1983
from California, USA
Verified Purchase:Yes
I suspect my brand new Lenovo ThinkPad has hardware issues with the speaker. Every time I am on a video call with my colleagues, they complain of a terrible crackling sound on my end. The issue is resolved when I plug in my headphones and the sound does not come out of the Lenovo speakers. It is very disappointing as this is my third ThinkPad and the previous two were great.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, March 11, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
The perfect lightweight productivity laptop!
on January 27, 2024
Posted by: siddheshsb
from Bryan, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] After looking far and wide for the best overall productivity laptop, I landed on the X1 Carbon. My primary uses for this PC are web browsing, writing, and general school/productivity work. This laptop ticks all the boxes for me. It has all the necessary ports for a seamless connectivity experience and important security features like IR facial recognition and fingerprint scanning to keep it secure. The battery life is amazing, as I charge it once every 4-5 days with daily light use. The best part of this laptop, however, is its snappy performance and best in class keyboard. Typing on it is a joy and the processor makes light work of almost anything non-graphical that you can throw at it. Its RAM and SSD are also super fast which makes the experience smoother. Lastly, its build quality is supreme. I am sure it will last the test of time and I intent to use it for many years to come. I couldn't be happier with this laptop purchase!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rhett L
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second Lenovo X1 Carbon laptop and I am loving it so far. Since I travel a lot for work, I need something that is portable and powerful enough to run large Excel models on. The X1 Carbon checks those boxes for me and is an awesome laptop for finance professionals.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Andrea M
from Alaska
Verified Purchase:Yes
[This review was collected as part of a promotion.] The thinkpad x1 is nice and light and very easy to use. Currently my only struggle is that it does not allow a business Teams app download. Otherwise it is a great computer for my everyday business needs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Charles Mulenga
from Florida, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's super sturdy, runs smoothly, and the 14-inch screen is just gorgeous. The battery life is fantastic, too, making it perfect for me who is always on the move. Plus, it has great security features and connects easily. Totally recommend it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: John Chao
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Speed is great and right size for travel. My second Lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com