Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.6
(312 Reviews)
Rating breakdown 312 reviews
5 Stars
249
4 Stars
28
3 Stars
19
2 Stars
4
1 Star
12
91%of customers recommend this product.
(
198 out of
218)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: NathanSills
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerful laptop great for work, small enough to travel with.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Timothy HD
from Burlington VT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very favorable experience so far with this new Lenovo Carbon ThinkPad!.. It works really well and has done everything I've wanted to do with it, with relative ease. Looking forward to a long and happy relationship with this device.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ken LaVoie
from Winslow Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not much to say really. It's SUPER light vs my Gen1 Yoga (2014), and danged fast. Lots of popups and nags and reminders, mostly from Windows 11 but that's Windows 11. Like...I can't hit 3 keys in a row without something popping up. But it weighs NOTHING, and I believe the price was competitive.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DollyG
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop itself seems to be well made and works well. I do not like the fact that the touchpad and area around it shows oils and looks dirty almost immediately after purchasing. (And I wash my hands!)
Written by a customer while visiting lenovo.com
Customer Rating
1
Add microSD card slot and remove track pad buttons
on September 19, 2023
Posted by: PaulEmile
from malta, ny
Needs to add micro SD card slot
Needs to remove Track pad buttons which get in the way, reduce usable area and are no longer needed
Needs to remove Track pad buttons which get in the way, reduce usable area and are no longer needed
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 19, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: jenn97
Verified Purchase:Yes
Love the ThinkPad -- this is my second one! Had a small problem with my internal microphone all of the sudden not working a few weeks in, support people were able to fix it within an hour or two of my issue, which was some drivers were not fully up to date.
Written by a customer while visiting lenovo.com
Posted by: Todd AA
Verified Purchase:Yes
Go with the i7. The i5 is too slow. This is a work laptop and the i5 should not be used in a professional environment. Also, there were a lot of issues with the latest firmware update. It took over a week to finally get it to install correctly. The release was not ready for prime time.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 17, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: RachelNOLA
Verified Purchase:Yes
The laptop of my dreams! This is my second Lenovo and I'm so pleased with it's performance.
Written by a customer while visiting lenovo.com