Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Average customer rating
4.7
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
797
4 Stars
104
3 Stars
33
2 Stars
9
1 Star
25
95%of customers recommend this product.
(
654 out of
692)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 11 14" Touch-screen Laptop- i7 with 16GB Memory- 512GB SSD - Black
Posted by: Steve Rudd
Verified Purchase:Yes
I loved the size and the weight of this laptop. However, the fan was very loud out of the box. It sounded like a small drone in flight. I had to return the laptop because I could not troubleshoot the issue and I could not handle the volume of the fan. I'm disappointed. The laptop was perfect for me otherwise.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 8, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Steve Offutt
from Bella Vista, AR
Verified Purchase:Yes
This is an amazing laptop! It's not the most recent model but it still is screaming fast for what I need. I use it for everyday use, some light programming and 3D modeling for hobbies. Happy customer!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ab1L
from Provo, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to get me through law school/the bar. So far, so good. It’s way faster and lighter than my previous laptop that really needed to be replaced. Battery worked for almost 2 days of school when I first got it, but, about 3 weeks later, it only lasts about a day. Carbon case does show some stains, but I just need to figure out the best way to clean it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Douglas Reviewer
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loving it. Also major bonus points for virtually not plastic in the packaging.
Written by a customer while visiting lenovo.com
Posted by: TommyBG
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been using Levovo's for my business for many years and also satisfied with their performance no matter which model; this latest purchase has worked perfectly for me
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Ann Orofacial
from San Diego CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very fast and easy to use. Has the features I need but somehow in the shopping on line I did not see that I failed to purchase the touchscreen and so now I am living with the mistake!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Performance, size, and ports. Environmental aware!
on April 29, 2024
Posted by: Coastal Fed Tech
from Newport, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Performance, size, and ports. These machines mark all of the check boxes.
Bonus, environmental impact and awareness. As the technology director for a non profit environmental group, these machines are a must to help with the cause. We love the all recyclable \ no plastics packaging. The energy efficient power hardware, and recycled materials construct.
Written by a customer while visiting lenovo.com
Posted by: Jay Shepard
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great service and product. Very easy to install programs...
Written by a customer while visiting lenovo.com